Behavioral Health Receptionist — Flexible Schedule

Anew Behavioral Health, Ohio; United States; On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Company-paid holidays

Insurance eligibility on start date

Flexible scheduling

Free CEUs

Job summary

Anew Behavioral Health, Ohio, is seeking a Receptionist to coordinate and schedule client appointments, provide outstanding customer service, and work closely with scheduling staff. You will answer phones, verify insurance, confirm and reschedule appointments, and assist clients at check-in while ensuring accurate documentation.

The role requires strong interpersonal skills, proficiency with MS Office and EHR systems, and a commitment to HIPAA compliance.

Qualifications

• High school diploma required; associate degree in healthcare preferred.
• Experience in appointment scheduling or customer service preferred.
• Ability to use MS Office and online EHR platforms; HIPAA compliance required.

Responsibilities

• Schedule and coordinate client appointments and intake process.
• Answer phones professionally and provide information on services.
• Verify client information and manage documentation.
• Greet clients and assist with check-in and checkout.
• Maintain electronic health records and privacy compliance.
• Support billing with insurance information when needed.
• Maintain professional relationships with clients and vendors.
• Perform administrative duties and attend trainings.

Skills

Interpersonal skills

Organizational skills

Verbal and written communication

HIPAA compliance

Education

High school diploma

Associate degree in healthcare

Tools

MS Office

Online EHR platforms

Job description

Anew Behavioral Health, Ohio, is seeking a Receptionist to coordinate and schedule client appointments, provide outstanding customer service, and work closely with scheduling staff. You will answer phones, verify insurance, confirm and reschedule appointments, and assist clients at check-in while ensuring accurate documentation.

The role requires strong interpersonal skills, proficiency with MS Office and EHR systems, and a commitment to HIPAA compliance.