Behavioral Health Program Manager

State of Louisiana; Elmwood (LA); On-site; USD 52,000 - 76,000; Full time

Job summary

Jefferson Parish Human Services Authority is seeking a Social Service Counselor 4-A to coordinate, manage, and monitor contracted behavioral health programs within the BHCS division under the Behavioral Health Regional Director.

You will oversee ACT services for underinsured residents, guide contractors on budgets and workflows, and ensure adherence to statements of work while maintaining documentation in the EHR.

Qualifications

• Six years of social services experience, or six years of full-time experience in any field plus three years of social services experience, or a bachelor’s degree plus three years of social services experience, or an advanced degree in a social sciences field plus two years of social services experience.
• Experience substitution: Every 30 semester hours earned credits one year of experience up to 120 semester hours (maximum four years) toward the required six years.
• Necessary requirement: positions providing addictive disorder counseling or prevention services require ADRA certification or eligibility.
• The official job specifications can be found through the State Civil Service.

Responsibilities

• Monitors the vendors providing ACT services for underinsured, uninsured residents of Jefferson Parish requiring that level of care.
• Provides oversight and technical assistance to contractors including budget planning, staffing structure, and data reporting to ensure adherence to service deliverables and the Statement of Work.
• Assists contractors in developing tools to improve workflow and overall quality of service deliverables.
• Initiates plans of correction and follows up with the implementation of recommendations.
• Monitors expenditures and accounts payable for grant and contract deliverables.
• Reviews contract budget to actual expenses to assist in monitoring status of expenditures for over/underspending.
• Manages and Monitors the Hospital Coordination and Transition Program (HCT).
• Reviews referrals, assessments, care plans and other documentation of contractors to ensure proper interventions and admissions/discharges within the program.
• Coordinates with ACT teams to ensure services are received and documents staffing updates in the EHR.
• Represents JPHSA on court records, attending staffing and court appearances with CSSM.

Skills

Accountability

Judgment

Program management

Team leadership

Project management

Education

Bachelor's degree

Advanced degree in social sciences

Job description

Jefferson Parish Human Services Authority is seeking a Social Service Counselor 4-A to coordinate, manage, and monitor contracted behavioral health programs within the BHCS division under the Behavioral Health Regional Director.

You will oversee ACT services for underinsured residents, guide contractors on budgets and workflows, and ensure adherence to statements of work while maintaining documentation in the EHR.