Behavioral Health Patient Transporter

Axiom Care; Phoenix, Northern (AZ, KY); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with up to 3.5% match

Paid time off and holidays

Tuition Reimbursement

CME reimbursement

EAP

Job summary

Axiom Care in Phoenix, AZ seeks a Patient Transportation Driver to coordinate patient movement among hospitals, clinics and our facilities. You will be the first representative patients meet, delivering compassionate service and ensuring safe, timely transport.

The role requires empathy, strong communication, and the ability to de-escalate crises while supporting recovery-oriented care. Valid AZ driver's license and clearance are essential.

Qualifications

• Must show empathy, compassion and professionalism with patients.
• Proficient computer literacy and basic office software.
• Ability to organize time and manage multiple tasks efficiently.
• Experience with diverse populations; Native American experience preferred.
• TB test current within the last 12 months and valid clearance.

Responsibilities

• Pick up patients from hospitals, police stations, jails and transport to Axiom facilities.
• Safely transport patients to offsite appointments as coordinated with clinical teams.
• Orient new patients to the facility and introduce the treatment team.
• De-escalate crisis situations as needed and provide support.
• Leverage recovery experience to encourage patient engagement in treatment.
• Ensure warm hand-off when transferring clients between facilities.
• Build relationships with referral partners and present professionally.
• Assist with patient intake and EMR onboarding as needed.
• Act as front-desk receptionist when required and direct visitors to staff.
• Promote CLAS standards to ensure culturally and linguistically appropriate care.
• Perform other duties as assigned by management.

Skills

Empathy

Computer literacy

MS Office proficiency

Critical thinking

Organization & time management

Diversity experience

Native American populations experience

TB test within 12 months

Fingerprint clearance

Education

HS Diploma or equivalent

1 year behavioral health experience

Peer Support Certified (preferred)

Tools

CPR/First Aid certification

AZ Driver's license with clean MVR

Job description

Axiom Care in Phoenix, AZ seeks a Patient Transportation Driver to coordinate patient movement among hospitals, clinics and our facilities. You will be the first representative patients meet, delivering compassionate service and ensuring safe, timely transport.

The role requires empathy, strong communication, and the ability to de-escalate crises while supporting recovery-oriented care. Valid AZ driver's license and clearance are essential.