Behavioral Health Navigator: Empowering Patient Care & Resources

Progressive Community Health Centers; Milwaukee (WI); On-site; USD 55,000 - 75,000; Full time

Job summary

Progressive Community Health Centers seeks a Behavioral Health Navigator to implement care plans developed by social workers, educate patients and families, and connect resources to meet identified needs. The role emphasizes patient self-management, independence, and coordination of services within our Milwaukee clinics.

The ideal candidate communicates clearly, works well independently and on a team, and understands HIPAA and patient confidentiality requirements in a community health setting.

Qualifications

• Bachelor's degree in social work, human services, psychology, public health, criminal justice, sociology, anthropology, or related field.
• Experience in Milwaukee County community resource settings preferred.
• Vaccination proof required for all employees, providers, and volunteers.

Responsibilities

• Educate patients and families about available options.
• Prioritize cases based on urgency and needs.
• Assist patients with transportation, housing, and other essential services.
• Maintain accurate documentation and participate in departmental meetings.
• Collaborate with social workers and team to ensure coordinated care.

Skills

Communication skills

Cultural competency

Team collaboration

Education

Bachelor's degree in social work/human services/psychology

Job description

Progressive Community Health Centers seeks a Behavioral Health Navigator to implement care plans developed by social workers, educate patients and families, and connect resources to meet identified needs. The role emphasizes patient self-management, independence, and coordination of services within our Milwaukee clinics.

The ideal candidate communicates clearly, works well independently and on a team, and understands HIPAA and patient confidentiality requirements in a community health setting.