Behavioral Health Navigator

Progressive Community Care Center, LLC; Milwaukee (WI); On-site; USD 45,000 - 65,000; Full time

Job summary

Progressive Community Health Centers is seeking a Behavioral Health Navigator to support care coordination at Lisbon Avenue Health Centers in Milwaukee, WI. This role focuses on implementing care plans, educating patients and families, and leveraging local resources to improve health outcomes.

The ideal candidate will maintain accurate documentation, participate in departmental meetings, and uphold HIPAA and organizational policies while working with a collaborative team.

Qualifications

• Strong communication skills and cultural competency.
• Ability to work independently and as part of a team.
• Knowledge of HIPAA and patient confidentiality policies.

Responsibilities

• Implement care plans designed by social workers.
• Educate patients and families about options and resources.
• Maintain accurate documentation and participate in meetings.
• Coordinate with community resources to meet patient needs.

Skills

Communication skills

Cultural competency

Independent work

Teamwork

HIPAA knowledge

Job description

JOB REQUIREMENTS: We’re Hiring! Do you have a passion for our community and the skill set to support growth at an up-and-coming health organization? Progressive Community Health Centers is seeking an experienced professional to serve as a Behavioral Health Navigator at our Lisbon Avenue Health Centers. Does not require working late nights, no holidays, and no weekends!

Who are we? Founded in 1999, Progressive Community Health Centers is an independent non-profit organization that operates four clinic locations in Milwaukee, Wisconsin. More than 100 employees support our agency’s mission to improve the health and quality of life of the community by providing culturally competent services that address identified needs.

We provide high-quality, comprehensive care to roughly 16,000 patients annually majority of who are low-income. No one is ever turned away from our clinics based on insurance status or ability to pay. We value a patient-centered philosophy and provide a range of services that include family medicine, internal medicine, women’s health, urgent care, dental, radiology and integrated behavioral health.

Case Management, Health Education, And Benefits Enrollment.

What Will you do?

The Behavioral Health Navigator involves implementing care plans designed by social workers to address patients’ identified needs, resources, and goals.

Key responsibilities include educating patients and their families about available options, prioritizing cases based on urgency, and effectively utilizing community resources.

The position promotes patient self-management and independence by assisting with

Essential Services Such As Transportation And Housing. Additionally, The role requires maintaining accurate documentation, participating in departmental meetings, and fostering collaborative teamwork while adhering to organizational policies and ethical standards.

The candidate must possess strong communication skills, cultural competency, and the ability to work independently and as part of a team. Knowledge of federal and state regulations, particularly regarding patient confidentiality and HIPAA, is essential.

Schedule: Monday - Friday, 8

• m. - 5 p.m. Responsibilities Service - Providing coordinated,

patient-centered support that ensures timely, effective, and seamless delivery of care. Identifies and effectively utilizes community resources to meet the needs of patients/families. Participates in departmental and organizational committees as applicable. Promotes collaborative teamwork Empowerment - Equipping patients and team members with the knowledge, resources, and guidance needed to confidently participate in care and decision-making. Implements the plan developed by the Social Worker that addresses the patient’s identified needs, issues, resources, and care goals; determining the choices available to individual patients; and...

EEO/Disability/Veteran employer.