Behavioral Health Intake Navigator

Mercy; Oklahoma City (OK); Vor Ort; USD 45.000 - 65.000; Vollzeit

Zusammenfassung

Mercy in Oklahoma City is seeking an Intake Specialist (Evening Shift) to provide behavioral health assessments, crisis intervention, and referral coordination across the Emergency Department and Intake areas. The role emphasizes compassionate patient support and teamwork within a hospital setting.

You will verify insurance, document in EMR, and collaborate with clinicians to ensure timely access to services while upholding Mercy's mission and standards of care.

Qualifikationen

• Master's degree in Social Work, Counseling, Psychology, or another related mental health field.
• Minimum of 2–3 years of behavioral health experience.
• Licensure such as LCSW or LPC is preferred.

Aufgaben

• Conduct mental health and substance use assessments in hospital settings.
• Provide crisis intervention and support for patients and families.
• Coordinate admissions, transfers, and referrals with clinical teams.
• Obtain and verify insurance information and pre-certification requirements.
• Document assessments and outcomes in EMR and maintain confidentiality.

Jobbeschreibung

Mercy in Oklahoma City is seeking an Intake Specialist (Evening Shift) to provide behavioral health assessments, crisis intervention, and referral coordination across the Emergency Department and Intake areas. The role emphasizes compassionate patient support and teamwork within a hospital setting.

You will verify insurance, document in EMR, and collaborate with clinicians to ensure timely access to services while upholding Mercy's mission and standards of care.