Behavioral Health Intake Navigator

Community Health Systems; Birmingham (AL); On-site; USD 42,000 - 60,000; Full time

Job summary

Community Health Systems Intake Clinician role conducts assessments of behavioral health patients to determine appropriate levels of care and facilitates admissions or referrals based on clinical needs. This includes coordinating communications with referral sources and managing pre-admission procedures.

The position involves greeting patients and families, verifying insurance, and collaborating with community agencies to access resources while ensuring compliant intake documentation and patient

Qualifications

• 2–4 years of intake/admissions or clinical setting experience.

Responsibilities

• Manages intake calls and follows up to ensure timely and appropriate disposition for potential admissions.
• Conducts level-of-care assessments, schedules evaluations, and refers patients to alternative resources when necessary.
• Collaborates with business office staff to verify insurance and arrange payment details.
• Completes and distributes necessary pre-admission paperwork and informs relevant staff of incoming admissions.
• Greets new admissions and families, provides information, and alleviates concerns to support a smooth intake experience.
• Coordinates with community agencies to access additional resources and support patient needs.
• Documents and maintains intake and admission data, ensuring compliance with reporting requirements.
• Assesses patient safety and implements necessary precautions, with particular attention to vulnerable populations.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.]
• CoT_job_summary_short
• COMPANY NAME: Community Health SystemsKEY POINTS: Intake calls, level-of-care assessments, insurance verification, community resources

Skills

Clinical assessment

Triage skills

Communication

Insurance verification

Community resources

Discretion

Data entry

Education

LPN - Licensed Practical Nurse

RN - Registered Nurse

LCSW - Licensed Clinical Social Worker

Job description

Community Health Systems Intake Clinician role conducts assessments of behavioral health patients to determine appropriate levels of care and facilitates admissions or referrals based on clinical needs. This includes coordinating communications with referral sources and managing pre-admission procedures.

The position involves greeting patients and families, verifying insurance, and collaborating with community agencies to access resources while ensuring compliant intake documentation and patient