Behavioral Health Intake & Dispatch Nurse (LPN)

Istss; New Orleans (LA); On-site; USD 55,000 - 75,000; Full time

Job summary

Ochsner Health in New Orleans, LA is seeking a dedicated Dispatcher to coordinate transportation, assist with centralized psychiatric patient placement, and manage telemedicine calls within the transfer center. The role requires multitasking across referrals, bed assignments, and communication with physicians and nurses.

The ideal candidate will have an LPN license or a Bachelor’s degree and at least 2 years of LPN experience, with strong computer and customer service skills and the ability to

Qualifications

• Requires completion of an accredited LPN program or a Bachelor's degree.
• Minimum 2 years of LPN experience; Bachelor's degree may substitute.
• Current LPN license in practicing state.

Responsibilities

• Coordinate transportation orders as dispatcher.
• Facilitate psychiatric patient placement and bed assignments.
• Manage telemedicine referrals and transfer center communications.
• Provide professional phone and in-person customer service.
• Adapt to fluctuating patient volume and resources.

Skills

Computer proficiency

Verbal & written comms

Customer service

Self-directed

Adaptability

Long shifts

Education

LPN license

Bachelor's degree

Tools

Epic EMR

Job description

Ochsner Health in New Orleans, LA is seeking a dedicated Dispatcher to coordinate transportation, assist with centralized psychiatric patient placement, and manage telemedicine calls within the transfer center. The role requires multitasking across referrals, bed assignments, and communication with physicians and nurses.

The ideal candidate will have an LPN license or a Bachelor’s degree and at least 2 years of LPN experience, with strong computer and customer service skills and the ability to