Behavioral Health Intake & Bed Coordination Specialist

Ochsner Health; New Orleans (LA); Sur place; USD 42 000 - 66 000; Plein temps

Résumé du poste

Ochsner Health in New Orleans seeks an experienced LPN with dispatcher responsibilities to facilitate patient transport, bed placement, and telemedicine workflows across campuses. You will coordinate referrals, ensure complete patient information, and maintain high-quality customer service.

The role requires 2 years of LPN experience and an active LPN license, with flexibility for extended shifts and changing schedules in a fast-paced healthcare setting.

Qualifications

• Active LPN license in state of practice.
• 2 years of licensed practical nurse experience required.
• Bachelor's degree may substitute for experience.

Responsabilités

• Coordinates transportation for all transport orders as dispatcher.
• Responds to system-wide requests for acute behavioral health placement and referrals.
• Provides excellent customer service to physicians, nurses, administrators, and colleagues.
• Manages fluctuating patient volume and acuity, staffing, and resources.
• Communicates clinical information to referring and admitting providers; assists with transfer center calls.
• Facilitates telemedicine consultations and bed placement across campuses.

Connaissances

Computer proficiency

Verbal and written communication

Customer service phone skills

Multi-tasking

Adaptability

Shift flexibility

Formation

LPN program completion

Bachelor's degree accepted in lieu of experience

Current LPN license

Outils

Epic system

Description du poste

Ochsner Health in New Orleans seeks an experienced LPN with dispatcher responsibilities to facilitate patient transport, bed placement, and telemedicine workflows across campuses. You will coordinate referrals, ensure complete patient information, and maintain high-quality customer service.

The role requires 2 years of LPN experience and an active LPN license, with flexibility for extended shifts and changing schedules in a fast-paced healthcare setting.