Behavioral Health Intake Coordinator - Pediatric Registration

247Hire; Rockville (MD); On-site; USD 30,000 - 47,000; Part time

Job summary

Software Guidance & Assistance, Inc., (SGA) in Rockville, MD seeks a Behavioral Health Intake Coordinator for a contract assignment supporting a pediatric behavioral health practice. The role emphasizes efficient, compassionate patient intake, registration, and scheduling in a high-volume setting.

The coordinator will verify insurance, obtain prior authorizations, and maintain accurate EMR records while coordinating with physicians, families, and insurers to ensure timely access to behavioral

Qualifications

• Minimum 4 years of healthcare administrative or patient access experience.
• Experience in mental health intake within behavioral health settings.
• Proficient in high-volume phone intake, registration, scheduling, insurance verification, and prior authorizations.
• Experience with EMR systems.
• Proficient with Microsoft Office.
• Strong organizational and multitasking abilities.
• Professional communication with patients, families, and providers.

Responsibilities

• Conduct high-volume telephone intakes for new patients and collect necessary information.
• Complete patient registration and distribute intake materials.
• Schedule patients into appropriate clinics based on intake findings.
• Review insurance benefits, copays, and financial responsibilities.
• Verify insurance eligibility and obtain prior authorizations.
• Coordinate with physicians, patients, and insurers for required documentation.
• Triage referrals, manage waitlists, and coordinate referrals to specialty clinics.
• Maintain accurate EMR documentation including authorizations and notes.
• Deliver compassionate, professional service in a fast-paced outpatient setting.

Skills

Healthcare administration

Patient intake

EMR systems

Insurance verification

Prior authorizations

Microsoft Office

Communication

Organizational skills

Tools

EMR system

Microsoft Office

Job description

Software Guidance & Assistance, Inc., (SGA) in Rockville, MD seeks a Behavioral Health Intake Coordinator for a contract assignment supporting a pediatric behavioral health practice. The role emphasizes efficient, compassionate patient intake, registration, and scheduling in a high-volume setting.

The coordinator will verify insurance, obtain prior authorizations, and maintain accurate EMR records while coordinating with physicians, families, and insurers to ensure timely access to behavioral