Behavioral Health Intake & Assessment Coordinator

SUN Delaware; Georgetown (DE); On-site; USD 52,000 - 72,000; Full time

Job summary

SUN Behavioral Delaware in Georgetown, DE seeks an experienced healthcare coordinator to handle inquiry calls, schedule assessments, and coordinate care with physicians and community providers.

The role requires Masters-level education and 1–3 years of behavioral health experience, with emphasis on EMTALA guidelines, accurate documentation, and crisis management in a hospital setting.

Qualifications

• Masters degree required in a health-related field.
• One to three years of behavioral health experience preferred.

Responsibilities

• Receives inquiry calls and assists with scheduling a face-to-face assessment.
• Assesses or ensures necessary assessment by a licensed professional.
• Coordinates with physicians to arrange treatment at hospital or community provider.
• Ensures screening of medical and behavioral emergencies.
• Completes admission paperwork and initial payer authorization.
• Documents calls and maintains accurate call records.
• Uses EMTALA guidelines for emergency management.
• Identifies safety risks and triages emergent patients.

Skills

Excellent phone skills

Crisis management

Assessment coordination

Documentation

EMS activation

Interdisciplinary collaboration

Education

Masters degree in a health-related field

Job description

SUN Behavioral Delaware in Georgetown, DE seeks an experienced healthcare coordinator to handle inquiry calls, schedule assessments, and coordinate care with physicians and community providers.

The role requires Masters-level education and 1–3 years of behavioral health experience, with emphasis on EMTALA guidelines, accurate documentation, and crisis management in a hospital setting.