Behavioral Health Intake Coordinator

Brown University Health; Charlestown (RI); On-site; USD 24,796 - 35,569; Full time

Job summary

Brown University Health is seeking a dedicated individual in Charlestown, Rhode Island, to handle intake calls and manage appointment schedules for behavioral health services. Ideal candidates will have at least 2 years of experience in an office environment and be proficient in both English and Spanish.

The role requires effective communication skills, client engagement, and a high school diploma. The pay range is $18.00–$25.82 per hour with Monday to Friday shifts.

Qualifications

• At least 2 years of verifiable experience in an office environment.
• Ability to present information effectively to various audiences.
• Strong analytical skills for identifying and resolving problems.

Responsibilities

• Obtain information from callers to determine pay-source eligibility.
• Engage clients and families according to their needs.
• Maintain the appointment schedule for PES clinicians.

Skills

Client engagement

Bilingual (English/Spanish)

Effective communication

Education

High School diploma (GED)

Job description

Brown University Health is seeking a dedicated individual in Charlestown, Rhode Island, to handle intake calls and manage appointment schedules for behavioral health services. Ideal candidates will have at least 2 years of experience in an office environment and be proficient in both English and Spanish.

The role requires effective communication skills, client engagement, and a high school diploma. The pay range is $18.00–$25.82 per hour with Monday to Friday shifts.