Behavioral Health Intake & Admissions Specialist

Oceans Healthcare; Reading (Berks County); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401k with match

Tuition Reimbursement

Daily Pay

Paid Time Off

Competitive Market Compensation

Short Term Disability

Long Term Disability

Life Insurance

Employee Assistance Program

Job summary

Haven Behavioral Hospital of Eastern PA is seeking an Admissions/Intake Specialist to respond to inquiry calls, conduct initial assessments, and coordinate admissions for psychiatric care. You will participate in triage, referrals, and pre-certification processes to ensure timely admissions.

Requires a Bachelor's degree in a related field or RN/LVN, with prior mental health intake experience preferred. The role features full-time shifts, competitive benefits, and a collaborative team environment

Qualifications

• Bachelor's Degree in Psychology, Social Work, Counseling or related field or LVN/RN or equivalent number of years of experience preferred.
• Minimum of one year experience in Mental Health/Chemical Dependency field working with an Age/Disability Specific population served by this facility preferred.
• Must possess interpersonal skills to develop rapport with presenting patient, family members and referral sources.
• Must demonstrate the knowledge and skills necessary to assess for care appropriate to any age-related/disability-related needs of the patient served.

Responsibilities

• Responds to inquiry calls, completes inquiry forms accurately, schedules assessments in a timely manner and documents follow up calls regarding pending assessments.
• Conducts assessments at facility or other locations, completes Comprehensive Interdisciplinary Assessments Initial Triage thoroughly.
• Refers patients who are not appropriate for facility programs to appropriate resources.
• Coordinates pre-certification process, admissions process for patients admitted to facility programs, including admission forms, CIAs, and documents pertinent UR information.
• Delivers patient services in a respectful manner which promotes dignity and patient satisfaction.
• Identifies safety needs including ability to detect possible signs of abuse and neglect and report same to clinical staff.

Skills

Interpersonal skills

Communication skills

Time management

Attention to detail

Education

Bachelor's degree in psychology, social work, counseling

LVN/RN or equivalent experience

Job description

Haven Behavioral Hospital of Eastern PA is seeking an Admissions/Intake Specialist to respond to inquiry calls, conduct initial assessments, and coordinate admissions for psychiatric care. You will participate in triage, referrals, and pre-certification processes to ensure timely admissions.

Requires a Bachelor's degree in a related field or RN/LVN, with prior mental health intake experience preferred. The role features full-time shifts, competitive benefits, and a collaborative team environment