Intake/Admissions Specialist

Oceans Healthcare, L.L.C.; Reading (Berks County); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k with match

Tuition reimbursement

Daily Pay

PTO

Competitive compensation

Short/Long Term Disability

Life Insurance

Employee Assistance Program

Job summary

Haven Behavioral Hospital of Eastern PA seeks an Admissions/Intake Specialist to support inquiry responses, initial assessments and admissions coordination. This full-time role covers 1st, 2nd and 3rd shifts with EOW rotation and a comprehensive benefits package.

Bachelor's Degree and prior intake/admissions experience are required. You will work with a dedicated team to ensure compliant, compassionate patient access to care.

Qualifications

• Bachelor's Degree and prior intake/admissions experience required.

Responsibilities

• Responds to inquiry calls and schedules assessments in a timely manner.
• Conducts intake assessments according to Joint Commission and state regulations.
• Coordinates pre-certification and admissions processes for patients.
• Delivers patient services in a respectful manner to promote dignity and satisfaction.
• Identifies safety needs and reports concerns to clinical staff.
• Communicates with patients and families considering age, disability and cultural needs.
• Performs other duties and projects as assigned.

Skills

Intake experience

Education

Bachelor's Degree

Job description

Admissions/Intake Specialist

* Full-time on 1st Shift (7a-3:30p & EOW rotation)
* Full-time on 2nd Shift (3p-11:30p & EOW rotation)
*Full-time on 3rd Shift (11p-7:30a & EOW rotation)
*Medical/Dental/Vision, 401k w/match, PTO, and more!
* Bachelor's Degree & prior intake/admissions experience required

About Haven Behavioral Hospital of Eastern PA

Haven Behavioral Hospital of Eastern PA is an 86 bed acute-care Joint Commission Accredited psychiatric hospital that offers care for adults dealing with mental health conditions and co-occurring disorders. We are dedicated to partnering with individuals, families, and communities to improve the lives of patients through the delivery of high-quality, specialty behavioral health services.

Benefits We Offer:

• Medical, Dental, Vision Coverage (Multiple Plan Options) - Eligible first of the month after 30 days.
• 401 (k) Retirement Savings Plan with Discretionary Company Match
• Tuition Reimbursement
• Daily Pay
• Paid Time Off
• Competitive Market Compensation
• Short Term Disability, Long Term Disability
• Life Insurance
• Employee Assistance Program

The Intake Coordinator responds to inquiry calls, conducts initial intake assessments, provide referrals, and coordinate admissions process according to Joint Commission, Federal and State Regulations, Oceans' Mission, policies and procedures and Performance Improvement Standards.

Essential Functions:

1. Responds to inquiry calls, completes inquiry forms accurately, schedules assessments in a timely manner and documents follow up calls made regarding pending assessments.
2. Conducts assessments at facility or other locations, completes Comprehensive Interdisciplinary Assessments Initial Triage thoroughly.
3. Refers patients who are not appropriate for facility programs to appropriate resources.
4. Coordinates pre-certification process, admissions process for patients admitted to facility programs, including admission forms, CIAs, and documents pertinent UR information.
5. Delivers patient services in a respectful manner which promotes dignity and patient satisfaction.
6. Identifies safety needs including ability to detect possible signs of abuse and neglect and report same to clinical staff.
7. Identifies special mobility and equipment needs of patients
8. Assess and interprets age and disability needs to assess level of care needed and made appropriate referrals based on same.
9. Communicates with patients and families in manner sensitive to their age, disability and cultural needs and involves families of minors or significant others in decision making related to treatment as appropriate.
10. Performs other duties and projects as assigned.