Behavioral Health Floater - Bilingual (Entry Level)

Legacy Community Health; Houston (TX); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

PTO & Holidays

Medical/Dental/Vision/Life

FSA

403(b) with match

Disability insurance

Zero copay prescriptions

Travel Insurance

Pet Insurance

Gym membership

Job summary

Legacy Community Health in Houston is seeking a Behavioral Health Representative I Float, bilingual in English and Spanish. In this on-site role, you will support scheduling, referrals, screenings, rooming, and connections with providers by phone across multiple clinics.

The float nature offers varied experience traveling to different sites. You will work with clinicians to ensure patient access and a respectful, patient-centered environment while building experience in behavioral health

Qualifications

• High school diploma or GED required.
• BLS CPR & AED certification required.
• Familiarity with BH preferred.
• Bilingual in English and Spanish required.
• Strong communication and organizational skills.
• Ability to work in a team and handle diverse tasks.

Responsibilities

• Arrange language line interpretation services.
• Sort or dispense mail/faxes.
• Assist new patients with registration and follow-up.
• Manage EHR and continuity of care lists.
• Manage provider schedules to optimize patient access.
• Manage waitlist for Behavioral Health services.
• Process internal service orders and referrals.
• Obtain vital signs and enter EHRS.
• Screen new patients and complete risk assessments.
• Translate for monolingual providers.
• Attend mandatory staff meetings.
• Complete reminder calls to unconfirmed patients.
• Process prior authorizations for medications.
• Assist with triaging behavioral health emergencies.
• For medical assistants, handle blood draws, injections, EKGs, drug screens.
• Process lab service orders in EMR.
• Provide clinic/site coverage and travel to other locations.
• Demonstrate respect and professional environment.
• Attend safety training programs.
• Operate equipment safely and maintain area.

Skills

Bilingual EN/ES

Communication skills

Teamwork

Customer service

Education

High School diploma

Tools

Microsoft Word

Outlook

Excel

Job description

Legacy Community Health in Houston is seeking a Behavioral Health Representative I Float, bilingual in English and Spanish. In this on-site role, you will support scheduling, referrals, screenings, rooming, and connections with providers by phone across multiple clinics.

The float nature offers varied experience traveling to different sites. You will work with clinicians to ensure patient access and a respectful, patient-centered environment while building experience in behavioral health