Behavioral Health Discharge & Care Coordinator

College Medical Center Phoenix; Phoenix (AZ); On-site; USD 52,000 - 75,000; Full time

Job summary

College Medical Center Phoenix is seeking a full-time Discharge Planner to join the Case Management team in Phoenix. The role focuses on coordinating care along the continuum, helping patients access services and balance resources with self-determination.

You will support clinicians, arrange admissions, coordinate with providers, and ensure timely documentation and follow-up. This position offers a collaborative, respectful environment with growth opportunities.

Qualifications

• BS in sociology or psychology required.
• At least 1 year of experience in behavioral health.
• BLS certification required upon hire.
• CPI certification must be obtained within 30 days of hire.

Responsibilities

• Provide clerical support to Case Managers and Social Workers.
• Collaborate with physicians, therapists, treatment team members, and patients to develop effective continuing care plans.
• Assist with telephone calls, faxing, copying, and coordination of discharge plans.
• Present aftercare options to patients and discuss with individuals or families as needed.
• Collect, release, and manage patient information for accurate research and referrals.
• Maintain timely and accurate patient records.
• Coordinate with referral sources and mental health providers.
• Arrange admissions and transfers to hospitals and centers.
• Schedule follow-up appointments for outpatient treatment.
• Attend treatment team meetings professionally and punctually.
• Build relationships with community resources and referrals.
• Research and update provider/resource lists and databases.

Skills

Interpersonal communication

Care coordination

Documentation

Team collaboration

Education

Bachelor of Science (B.S.) in Sociology or Psychology

Tools

BLS certification

CPI certification

Job description

College Medical Center Phoenix is seeking a full-time Discharge Planner to join the Case Management team in Phoenix. The role focuses on coordinating care along the continuum, helping patients access services and balance resources with self-determination.

You will support clinicians, arrange admissions, coordinate with providers, and ensure timely documentation and follow-up. This position offers a collaborative, respectful environment with growth opportunities.