Behavioral Health Collections Specialist

We-Level-Up; Deerfield Beach (FL); Presencial; USD 42 000 - 54 000; Tempo integral

Resumo da oferta

We Level Up is seeking a Collections Specialist at our Deerfield Beach treatment centers to manage day-to-day collections for treatments and services. You will coordinate with Case Managers, making outgoing calls to collect co-pays and deductibles and ensure timely payments.

Responsibilities include following the collections script, processing payments through Pay trace, texting discharged patients to negotiate plans, and creating bills for electronic or mailed delivery.

Qualificações

• High School Diploma or equivalent required.
• Minimum of 2 years’ experience in collections, billing, accounts payable, account receivables or related field required.
• Experience in detox, behavioral health or health care setting preferred.

Responsabilidades

• Make outgoing calls to clients for the purpose of collecting co-pays and deductibles.
• Close 30-50 out calls per day unless otherwise directed by manager.
• Communicate with Case Managers daily to update clients over the phone.
• Process payments through Pay trace.
• Create Bills for facilities to either send electronically or via mail.
• Responsible for texting discharged patients to negotiate payment plans.
• Follow collections script with respect to conducting calls with clients.
• Takes direction from the department manager regarding billing priorities.
• Able to meet collection goals and priorities as outlined by supervisor and other company goals.

Conhecimentos

Phone communication

Negotiation

Attention to detail

Formação académica

High School Diploma or GED

Descrição da oferta de emprego

We Level Up is seeking a Collections Specialist at our Deerfield Beach treatment centers to manage day-to-day collections for treatments and services. You will coordinate with Case Managers, making outgoing calls to collect co-pays and deductibles and ensure timely payments.

Responsibilities include following the collections script, processing payments through Pay trace, texting discharged patients to negotiate plans, and creating bills for electronic or mailed delivery.