Client Payments & Insurance Collections Specialist

Butterfly Effects; Deerfield Beach (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Career Advancement

Casual Culture

Team Building

WFH Days

Paid Time Off

Medical Coverage

Life Insurance

401k

Job summary

Butterfly Effects, a Deerfield Beach–based pediatric ABA provider, is seeking a Client Collections Specialist to ensure timely payor invoicing and accurate payment collection. You will collaborate with clinical and administrative teams to resolve denials, verify benefits, and maintain excellent customer service.

Ideal candidates bring a High School Diploma, strong communication skills, and a detail-oriented, organized approach.

Qualifications

• High School Diploma or GED.
• Knowledge of claim denials and the ability to read and understand EOBs.
• Excellent interpersonal, written, and verbal communication skills.
• High level of commitment/ownership to ones work product.
• Commitment to self-accountability, collaboration, and teamwork.
• Critical thinking with a drive for continuous process and system improvement.
• Commitment to service excellence in ASD therapy collaborations.

Responsibilities

• Collecting accurate payments and resolving outstanding payor balances.
• Consistent, accurate, comprehensive, and timely invoicing on all assigned clients and responding to payor inquiries.
• Verify patients benefits for ABA Therapy in-network or out-of-network to assist with proper client collections.
• Identify and address concerns before they become problems and propose solutions.
• Ensure compliance with insurance and HIPAA regulation.
• Work with field and office staff to ensure client satisfaction.

Skills

Customer service

Communication

Organization

Critical thinking

Teamwork

Attention to detail

Education

High School Diploma or GED

Tools

Billing software

Job description

Butterfly Effects, a Deerfield Beach–based pediatric ABA provider, is seeking a Client Collections Specialist to ensure timely payor invoicing and accurate payment collection. You will collaborate with clinical and administrative teams to resolve denials, verify benefits, and maintain excellent customer service.

Ideal candidates bring a High School Diploma, strong communication skills, and a detail-oriented, organized approach.