Behavioral Health Clinical Program Lead

EPIC Health Partners, LLC; Richmond (VA); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Holidays

Retirement plan options

Ongoing training and development

Job summary

Epic Health Partners, LLC is seeking an experienced Clinical Program Manager to lead clinical and administrative operations across Virginia programs. You will guide high‑performing teams, promote trauma‑informed care, and ensure delivery of high‑quality behavioral health services.

You will supervise staff, oversee assessments and treatment planning, maintain regulatory documentation, and build partnerships with families and community providers, all while upholding HIPAA and quality standards.

Qualifications

• Master’s Degree in Counseling, Social Work, Psychology or related field.
• Licensed in Virginia as LPC, LCSW, LMFT, or Clinical Psychologist.
• Minimum of three years of clinical experience including assessments, treatment planning, therapy services, and crisis/behavioral interventions.
• Minimum of two years of supervisory experience preferred.
• Strong knowledge of VADBHDS and DMAS regulations and evidence-based practices.
• Proficiency in psychosocial assessment, treatment planning, and clinical documentation.
• Strong verbal and written communication skills.
• Effective critical thinking, problem-solving, and decision-making abilities, including in crisis situations.

Responsibilities

• Provide day-to-day leadership over clinical and administrative operations of assigned programs.
• Supervise, support, and develop clinical staff through onboarding, training, supervision, coaching, and performance management.
• Deliver direct clinical services, including assessments, treatment planning, crisis intervention, care coordination, and therapy.
• Conduct and review ISPs, treatment plan updates, and discharge documentation in compliance with requirements.
• Ensure clinical documentation meets Medicaid, DBHDS, licensing, payer, and agency standards for quality and timeliness.
• Review and audit clinical records, progress notes, and related documentation for quality improvement.
• Submit and monitor service authorization requests and participate in peer-to-peer reviews with managed care organizations.
• Develop and maintain staff schedules to ensure adequate coverage and effective service delivery.
• Collect and report program-level metrics related to productivity, service delivery, compliance, and client outcomes; lead team meetings and trainings.
• Build collaborative relationships with individuals served, families, referral sources, community partners, and internal stakeholders.
• Promote person-centered, trauma-informed, and recovery-oriented approaches in all oversight activities.
• Maintain HIPAA compliance and confidentiality of PHI; support growth, quality improvement, and strategic initiatives.

Skills

Leadership

Supervision

Assessments

Treatment planning

Crisis intervention

Care coordination

Documentation

Education

Master’s degree in counseling, social work, psychology

Job description

Epic Health Partners, LLC is seeking an experienced Clinical Program Manager to lead clinical and administrative operations across Virginia programs. You will guide high‑performing teams, promote trauma‑informed care, and ensure delivery of high‑quality behavioral health services.

You will supervise staff, oversee assessments and treatment planning, maintain regulatory documentation, and build partnerships with families and community providers, all while upholding HIPAA and quality standards.