Behavioral Health Case Manager — Flexible/Remote

The Center for Alternative Sentencing and Employment Services (CASES); New York (NY); Hybrid; USD 55,000 - 58,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Vacation and Paid Time Off – starting

12 Paid Holidays per year

Retirement 403b – competitive matching

Employee Referral Program

Careers site for benefits

Job summary

CASES is a New York City agency pioneering work at the intersection of behavioral health and the criminal justice system. We seek a Case Manager to deliver comprehensive care management, care coordination, and health promotion within a multidisciplinary team in the Bronx.

You will help clients enroll in health coverage, assist with housing and other resources, and support recovery goals through person-centered planning.

Qualifications

• Bachelor’s degree in human or social services or related field.
• At least 2 years of work experience providing peer support to individuals with serious mental illness and/or substance use disorder and criminal justice involvement.
• Individuals with lived experience with mental health, substance use or criminal legal experience are encouraged to apply.
• Proficiency with computer and electronic health records.

Responsibilities

• Assist with developing person‑centered goal planning.
• Screen and assess individuals’ social drivers of health and assist with housing instability, food, transportation needs and other concerns impacting wellness.
• Collaborate with participant and care management team to identify services based on individual needs and recommend treatment objectives.
• Support program participants providing care coordination, care management, and health promotion.
• Assist eligible clients to enroll in health insurance/ Medicaid, and identify other entitlements.
• Provide participant and family support and referrals to community and social support as needed.
• Participate in case conferences with ATI program staff and team members as needed.
• Assist participants with linkages and navigating systems within the behavioral health, human services, and criminal justice systems as appropriate.
• Use motivational interviewing, recovery, and trauma‑informed approaches when delivering services.
• Provide individual community support, assist with entitlements, one‑shot deals, and other community resources.
• Connect with family, significant others and support system, as identified by the participant, to promote recovery goals.

Job description

CASES is a New York City agency pioneering work at the intersection of behavioral health and the criminal justice system. We seek a Case Manager to deliver comprehensive care management, care coordination, and health promotion within a multidisciplinary team in the Bronx.

You will help clients enroll in health coverage, assist with housing and other resources, and support recovery goals through person-centered planning.