Behavioral Health Case Manager Assistant

Carle Health; Normal (IL); On-site; USD 25,000 - 41,000; Full time

Job summary

Carle Health in Normal, IL seeks a Case Assistant to provide operational support for the Behavioral Health Day Group program, including scheduling, referrals, admissions, discharges, and coordination with internal departments for continuity of care.

Responsibilities include insurance verification, pre-authorizations, and maintaining program census; assisting with paperwork; ensuring billing is completed; and collaborating with medical, clerical, and behavioral health staff to decrease barriers

Qualifications

• Bachelor’s degree required in a relevant field.
• Experience in behavioral health.
• Certifications not specified.

Responsibilities

• Insurance verification for private insurers, Medicare, Medicaid, and managed Medicaid.
• Preauthorizations, including submitting, tracking, and concurrent stay reviews.
• Scheduling clients in an electronic medical record.
• Phone screenings to check program eligibility.
• Maintaining a program census, including tracking referrals, admissions, and discharges planning.
• Coordinating with external agencies and internal departments for referrals and continuity of care.
• Case management to decrease barriers to treatment.
• Assisting in creating program paperwork and client forms.
• Collaborating with medical, clerical, and behavioral health staff.

Skills

Behavioral health

Insurance verification

Scheduling

Education

Bachelor's degree

Job description

Carle Health in Normal, IL seeks a Case Assistant to provide operational support for the Behavioral Health Day Group program, including scheduling, referrals, admissions, discharges, and coordination with internal departments for continuity of care.

Responsibilities include insurance verification, pre-authorizations, and maintaining program census; assisting with paperwork; ensuring billing is completed; and collaborating with medical, clerical, and behavioral health staff to decrease barriers