Behavioral Health Intake: Safety & Support Associate

Carle-Health; Peoria (IL); On-site; USD 25,000 - 40,000; Full time

Job summary

Carle Health seeks a Behavioral Health support role to provide a safe environment for patients, families and staff. You will assist in triage, admissions referrals and coordination with Behavioral Health, ED and Security teams.

The role emphasizes crisis de-escalation, documentation, and recovery-oriented interventions in a high‑pace hospital setting. Fluent English and basic computer skills are required.

Qualifications

• Bachelor's degree in Psychology, Social Work, Criminal Justice or related field.
• BLS certification within 30 days (AHA).
• CPI Training within 3 months.
• Fluent English with strong communication skills.

Responsibilities

• Ensures patient, visitor and staff safety by following policies and National Patient Safety Goals.
• Sets behavioral limits on patients according to hospital and ED policies.
• De-escalates patients utilizing CPI techniques.
• Takes initiative to make decisions and act to ensure safety.
• Participates in application of seclusion/restraints when appropriate and documents appropriately.
• Interfaces effectively with Behavioral Health, ED and Security staff to promote safety.

Skills

Fluent English

Basic computer skills

Multicultural sensitivity

Critical thinking

Education

Bachelor's Degree in Psychology/Social Work/Criminal Justice/Related Field

Job description

Carle Health seeks a Behavioral Health support role to provide a safe environment for patients, families and staff. You will assist in triage, admissions referrals and coordination with Behavioral Health, ED and Security teams.

The role emphasizes crisis de-escalation, documentation, and recovery-oriented interventions in a high‑pace hospital setting. Fluent English and basic computer skills are required.