Behavioral Health Case Coordinator

Carle-Health; Normal (IL); On-site; USD 25,000 - 41,000; Full time

Job summary

Carle Health in Illinois is seeking a Case Assistant to provide operational support for the Behavioral Health Day Group program, handling scheduling, coordination of treatment, insurance verification, pre-authorization, census maintenance, referrals tracking, admissions and discharges planning, and ensuring billing completeness.

The role involves coordinating with external agencies and internal departments for referrals and continuity of care, conducting case management to reduce barriers to

Qualifications

• Bachelor's degree required.
• Experience in behavioral health preferred.
• Certifications in behavioral health or related field optional.

Responsibilities

• Insurance verification for private insurers, Medicare, Medicaid, and managed Medicaid.
• Prior authorizations, including submitting, tracking, and concurrent stay reviews.
• Scheduling clients in an electronic medical record.
• Conducting phone screenings to check program eligibility.
• Maintaining a program census, including tracking referrals, admissions, and discharges planning.
• Coordinating with external agencies and internal departments for referrals and continuity of care.
• Case management for clients to decrease barriers to treatment.
• Assisting in creating program paperwork and client form; collaborating with medical, clerical, and behavioral health staff.
• Other duties as assigned.

Skills

Behavioral health

Education

Bachelor's Degree

Job description

Carle Health in Illinois is seeking a Case Assistant to provide operational support for the Behavioral Health Day Group program, handling scheduling, coordination of treatment, insurance verification, pre-authorization, census maintenance, referrals tracking, admissions and discharges planning, and ensuring billing completeness.

The role involves coordinating with external agencies and internal departments for referrals and continuity of care, conducting case management to reduce barriers to