Behavioral Health Intake & Safety Specialist

Carle; Peoria (IL); On-site; USD 25,000 - 40,000; Full time

Job summary

Carle Health seeks a dedicated professional to support the Behavioral Health service line, focusing on safety, de-escalation, and efficient admission processes. The role involves ensuring patient and staff safety, applying CPI techniques, and documenting assessments and events in a timely manner.

You will collaborate with Behavioral Health, ED and Security teams, provide supportive care, and help connect patients with appropriate community resources while maintaining recovery-focused practices.

Qualifications

• BLS certification required within 30 days of hire.
• CPI training required within 3 months of start date.
• Bachelor's degree in psychology, social work, criminal justice or related field.
• Fluent English and basic computer skills (word processing, spreadsheets, email, browser).
• Multicultural sensitivity, strong critical thinking and independent judgment.

Responsibilities

• Ensures patient, visitor and staff safety by following policies and National Patient Safety Goals.
• De-escalates patients using CPI techniques and follows safety procedures.
• Monitors and documents use of seclusion/restraints when appropriate.
• Provides supportive care and assists in crisis management.
• Interacts with Behavioral Health, ED and Security staff to maintain a safe environment.
• Completes electronic event reports and maintains thorough documentation.
• Assists in admissions triage and referral processes for Behavioral Health patients.
• Educates patients and families about Behavioral Health services and resources.

Skills

BLS certification

CPI training

Fluent English

Critical thinking

Multicultural sensitivity

Independent judgment

Education

Bachelor's degree in Psychology, Social Work, Criminal Justice or related field

Tools

Windows basics

Job description

Carle Health seeks a dedicated professional to support the Behavioral Health service line, focusing on safety, de-escalation, and efficient admission processes. The role involves ensuring patient and staff safety, applying CPI techniques, and documenting assessments and events in a timely manner.

You will collaborate with Behavioral Health, ED and Security teams, provide supportive care, and help connect patients with appropriate community resources while maintaining recovery-focused practices.