Case Management Assistant - Behavioral Health

Carle Health; Normal (IL); On-site; USD 25,000 - 41,000; Full time

Job summary

Carle Health in Normal, IL seeks a Case Assistant to provide operational support for the Behavioral Health Day Group program, including scheduling, referrals, admissions, discharges, and coordination with internal departments for continuity of care.

Responsibilities include insurance verification, pre-authorizations, and maintaining program census; assisting with paperwork; ensuring billing is completed; and collaborating with medical, clerical, and behavioral health staff to decrease barriers

Qualifications

• Bachelor’s degree required in a relevant field.
• Experience in behavioral health.
• Certifications not specified.

Responsibilities

• Insurance verification for private insurers, Medicare, Medicaid, and managed Medicaid.
• Preauthorizations, including submitting, tracking, and concurrent stay reviews.
• Scheduling clients in an electronic medical record.
• Phone screenings to check program eligibility.
• Maintaining a program census, including tracking referrals, admissions, and discharges planning.
• Coordinating with external agencies and internal departments for referrals and continuity of care.
• Case management to decrease barriers to treatment.
• Assisting in creating program paperwork and client forms.
• Collaborating with medical, clerical, and behavioral health staff.

Skills

Behavioral health

Insurance verification

Scheduling

Education

Bachelor's degree

Job description

Overview

The Case Assistant provides operational assistance to the Behavioral Health Day Group program: Scheduling, coordinating treatment, verifying insurance, pre authorization of insurance, maintain program census, including tracking referrals, admissions, and discharges planning, Coordinating with external agencies and internal departments for referrals and continuity of care. Ensuring billing is completed.

Qualifications

Certifications: , Education: Bachelor's Degree, Work Experience: Behavioral health

Responsibilities

Insurance verification for private insurers, Medicare, Medicaid, and managed Medicaid. Prior authorizations, including submitting, tracking, and concurrent stay reviews. Scheduling clients in an electronic medical record. Conducting phone screenings to check program eligibility. Maintaining a program census, including tracking referrals, admissions, and discharges planning. Coordinating with external agencies and internal departments for referrals and continuity of care. Case management for clients to decrease barriers to treatment. Assisting in creating program paperwork and client form Collaborating with both medical, clerical, and behavioral health staff. Other duties as assigned.

About Us

Discover the job, the career, the purpose you were meant for. At Carle Health, we're committed to fostering a workplace where every team member feels valued, respected and empowered, where passion and purpose come together to positively impact the lives of our patients and our communities.

Our nearly 17,000 team members and providers work together to support patient care across central and southeastern Illinois. We’ve grown to include eight, award-winning hospitals and a multispecialty provider group with more than 1,500 doctors and advanced practice providers. We’re developing the next generation of providers and healthcare professionals through Carle Illinois College of Medicine, the world’s first engineering-based medical school, and Methodist College. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet designations, the nation’s highest honor for nursing care. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: [e-mail].

Compensation And Benefits

The compensation range for this position is $18.39per hour - $29.79per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate’s experience, qualifications, location, training, licenses, shifts worked and compensation model. Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.