Behavioral Health Case Manager

Urban League of Rhode Island; Providence (RI); Hybrid; USD 52,000 - 64,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Work-life benefits

Job summary

Family Service of Rhode Island (FSRI) is a statewide organization dedicated to improving the health and well-being of families. The Case Manager will coordinate care, connect clients with services, and apply evidence-based practices to support treatment plans, family needs, and community resources.

This role blends remote and in-person visits to ensure PHI-compliant, high-quality service. FSRI emphasizes diversity and inclusion and offers a comprehensive benefits package.

Qualifications

• Bachelor’s degree required.
• Behavioral health experience preferred.
• Proficient with medical record software and general office software.
• Spanish speaking preferred and compensated.
• Bilingual/ASL or multilingual skills compensated above base pay.
• Excellent multitasking and communication skills.
• Ability to work independently and as part of a team.

Responsibilities

• Case Manager provides case management activities and supports individuals and families throughout treatment.
• Directs, coordinates, and manages care and services for clients.
• Uses evidence-based clinical practices and interventions aligned with client values and needs.

Skills

Multitasking

Communication

Independent worker

Team player

Spanish Speaking

Bilingual/ASL

Multilingual

Education

Bachelor's degree

Tools

EMR software

Word processing

Database software

Job description

Employer: Family Service of Rhode Island
Hope St
Providence, RI 02904
Contact: Genesis Fuentes
Phone: [phone]

Email: [e-mail]

Job Description

FSRI is always looking for candidates that want to make a positive impact on the community!

Position Summary: We care about the individuals and families living within our community and it is our priority to ensure access to services as soon as possible. The Case Manager provides case management related activities and supports individuals and families throughout treatment. The Case Manager ensures individuals and families are connected with appropriate services using evidence-based clinical practices and interventions, that are consistent with the person’s values, preferences, and individualized needs. As part of our team, this person shares responsibility for directing, coordinating, and managing care and services.

Qualifications:

• Bachelors degree level education
• Behavioral Health experience preferred
• Skilled in operating various medical record software and hardware, word-processing, and database software programs
• Spanish Speaking preferred and is compensated
• Excellent multitasking and communication skills
• Ability to work independently and part of a team
• Bilingual/ASL skills are compensated by an additional 6%, above base pay.
• Multilingual skills are compensated by an additional 8%, above base pay.

Physical Requirements: This position requires residential and community visits, employees in this position must have the ability to:

• Current driver’s license, reliable transportation, registration and auto insurance
• Ability to communicate effectively
• Travel to and from clients’ residence, community locations and office site, which could include using walkways, stairs and/or elevators
• Ability to lift up to 20lbs
• Must be able to work remotely and in person adhering to PHI requirements

Don’t meet every single requirement? Here at FSRI, we’re dedicated to building a diverse and inclusive workplace. If you’re excited about one of our career opportunities, but your experience doesn’t align perfectly with every qualification, we encourage you to apply anyways. You may be the perfect fit for this or another opportunity!

We offer our employees a comprehensive benefits package that includes health, dental and work life benefits.

Only together can we continue to grow and make a difference in our communities.

Join our FAMILY today!

Family Service of RI (FSRI) is a statewide organization with a 130 year track record of improving the health and well-being of children and families. We are passionate about our mission to advance opportunity and hope. FSRI’s diverse and inclusive teams – working across the Health, Healing, Home and Hope divisions, are experts in their fields, delivering strategies to positively impact lives. We provide services statewide, and currently operate in three locations in Providence; and four locations in East Providence, Smithfield and North Smithfield.

Family Service of Rhode Island provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

FSRI determines pay based on a candidate's relevant and transferable experience, certifications, licenses, degree and language ability.

Requirements

Salary Levels

$0.00 - $0.00

Positions Available

There are 1 positions available at this time.

Application Period

Monday, August 03, 2026 through Saturday, October 03, 2026