Case Manager

Urban League of Rhode Island; Middletown (RI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Work-life balance

Job summary

Family Service of Rhode Island seeks a dedicated case manager to support families experiencing homelessness within the Permanent Supportive Housing Program. You will coordinate interventions, access benefits, and work with housing providers to ensure client success.

The role is on-site at Lucy’s Hearth in Middletown, RI, with occasional field visits to apartments across Aquidneck Island and rotating on-call duties. A valid driver’s license and strong organizational skills are essential.

Qualifications

• Associates degree in human services or equivalent combination of education & experience.
• Experience with diverse populations and community resources.
• Excellent organizational and communication skills.
• Valid driver’s license, reliable vehicle and auto insurance required.
• Bilingual/ASL or multilingual skills may increase compensation.

Responsibilities

• Provide case management to families in the Permanent Supportive Housing Program.
• Initiate interventions and connect clients to mainstream benefits and community resources.
• Support landlord relationships and client success during housing program.
• Travel to families' apartments across Aquidneck Island and participate in on-call duties.

Skills

Driver's license & reliable vehicle

Customer service

Organizational skills

Bilingual/ASL compensation awareness

Multilingual abilities awareness

Education

Associates degree in human services

Job description

Employer: Family Service of Rhode Island
Middletown
Middletown, RI 02842
Contact: Genesis Fuentes
Phone: [phone]
Email: [e-mail]

Job Description

FSRI is always looking for candidates that want to make a positive impact on the community!

Position Summary: Responsible for providing case management services to families experiencing homelessness in the Permanent Supportive Housing Program. Initiates intervention strategies that will assist the families/clients with accessing necessary services to improve their self -sufficiency and secure more permanent housing. Assist clients in accessing mainstream benefits and with coordination with community resources. Support landlord relationships, and client success during time in permanent supportive housing program. This position is based on-site at Lucy’s Hearth in Middletown, RI. While the office is located at Lucy's Hearth, the role also involves working with and visiting families in their apartments, which are located at various sites across Aquidneck Island. Participates in rotating on-call duties as assigned.

Qualifications

• Associates degree in human services (psychology, social work, marriage/family, etc.) or equivalent combination of education & experience required.
• Experience working in diverse settings with people across all socio-economic spectrums and a wide variety of personalities and roles - staff, residents, local agencies, contractors, lenders, etc.
• Excellent organizational, computer skills, and customer skills required.
• Possession of a valid driver’s license, reliable vehicle and auto insurance required.
• Bilingual/ASL skills are compensated by an additional 6%, above base pay.
• Multilingual skills are compensated by an additional 8%, above base pay.

Don’t meet every single requirement? Here at FSRI, we’re dedicated to building a diverse and inclusive workplace. If you’re excited about one of our career opportunities, but your experience doesn’t align perfectly with every qualification, we encourage you to apply anyways. You may be the perfect fit for this or another opportunity!

We offer our employees a comprehensive benefits package that includes health, dental and work life benefits.

Only together can we continue to grow and make a difference in our communities.

Join our FAMILY today!

Family Service of RI (FSRI) is a statewide organization with a 130 year track record of improving the health and well-being of children and families. We are passionate about our mission to advance opportunity and hope. FSRI’s diverse and inclusive teams – working across the Health, Healing, Home and Hope divisions, are experts in their fields, delivering strategies to positively impact lives. We provide services statewide, and currently operate in three locations in Providence; and four locations in East Providence, Smithfield and North Smithfield.

Family Service of Rhode Island provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

FSRI determines pay based on a candidate's relevant and transferable experience, certifications, licenses, degree and language ability.

Requirements

Salary Levels

$0.00 - $0.00

Positions Available

There are 1 positions available at this time.

Application Period

Monday, August 03, 2026 through Saturday, October 03, 2026

To Inspire You

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