Case Manager, Family Coaching & Visitation

Urban League of Rhode Island; Town of Providence (NY); On-site; USD 44,000 - 60,000; Full time

Job summary

Family Service of Rhode Island in Providence seeks a Case Manager for the Family Coaching & Visitation program. You will support parental visits, coordinate care with DCYF, and work with families and providers to enhance treatment outcomes.

The role requires a Bachelor’s degree (or relevant experience), bilingual English/Spanish preferred, and flexibility for evenings/weekends. Valid driver’s license and transportation anticipated.

Qualifications

• Bachelor's degree or relevant experience in human services or family work.
• Experience with supervising visits is a plus.
• Bilingual English/Spanish preferred.
• Proficient in MS Office and online systems.
• Valid driver’s license and reliable transportation.

Responsibilities

• Provide coaching, support, supervision and education during parental visits with children placed out of the home.
• Communicate with DCYF including weekly visitation summaries and court letters.
• Coordinate with families and providers to support treatment work.
• Provide case management.
• Provide transportation for children to and from visits as needed.

Skills

Bilingual (English/Spanish)

MS Office

Communication skills

Valid driver’s license

Flexible schedule

Education

Bachelor's degree

Tools

Mainframe systems

Job description

Case Manager, Family Coaching & Visitation

Employer: Family Service of Rhode Island

Providence, RI 02904

Contact: Genesis Fuentes

Phone: [phone]

Email: [e-mail]

Job Description

FSRI is always looking for candidates that want to make a positive impact on the community!

Position Summary

• Provides coaching, support, supervision and education during parental visits with children who are placed out of the home.
• Responsible for communication with DCYF including weekly visitation summaries and court letters.
• Coordinate with families and providers to best support treatment work.
• Provide case management.
• Provide transportation for children to and from visits as needed.

Qualifications

• Relevant career experience in human services, child development, education, child and family treatment or Bachelor's degree.
• Prior experience working with children and families.
• Experience providing supervised visitation a plus.
• Bilingual (English/Spanish) skills highly preferred.
• Ability to use all MS Office programs, mainframe computer systems and Internet.
• Ability to work independently and as an interdependent team member.
• Clean driving record as the position requires reliable transportation, valid driver's license, and proof of automobile insurance, registration, inspection and driving record.
• Ability to work flexible schedule including evenings and weekends as needed.
• Bilingual/ASL skills are compensated by an additional 6%, above base pay.
• Multilingual skills are compensated by an additional 8%, above base pay.

Physical Requirements

• Travel to and from community locations and agency sites, which could include using walkways, stairs and/or elevators.
• Ability to lift up to 20 lbs.
• Ability to communicate effectively.

Don't meet every single requirement? Here at FSRI, we're dedicated to building a diverse and inclusive workplace. If you're excited about one of our career opportunities, but your experience doesn't align perfectly with every qualification, we encourage you to apply anyways. You may be the perfect fit for this or another opportunity!

We offer our employees a comprehensive benefits package that includes health, dental and work life benefits.

Only together can we continue to grow and make a difference in our communities.

Join our FAMILY today!

Family Service of RI (FSRI) is a statewide organization with a 130 year track record of improving the health and well-being of children and families. We are passionate about our mission to advance opportunity and hope. FSRI's diverse and inclusive teams - working across the Health, Healing, Home and Hope divisions, are experts in their fields, delivering strategies to positively impact lives. We provide services statewide, and currently operate in three locations in Providence; and four locations in East Providence, Smithfield and North Smithfield.

Family Service of Rhode Island provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

FSRI determines pay based on a candidate's relevant and transferable experience, certifications, licenses, degree and language ability.

Requirements

Salary Levels

$0.00 - $0.00

Positions Available

There are 1 positions available at this time.

Application Period

Thursday, August 06, 2026 through Tuesday, October 06, 2026