Behavioral Health Call Center Specialist (PRN)

Universal Health Services; Houston (TX); Sur place; USD 25 000 - 36 000; Temps partiel

Avantages offerts par ce poste

Competitive pay

Paid time off

Medical, dental, vision plans

401K with company match

Student loan program

Résumé du poste

Behavioral Health Connections (BHC) in Houston, TX is seeking a dynamic and talented Call Center Specialist PRN to join a compassionate team. The role involves administrative support to manage patient care by monitoring referrals and connecting them to relevant providers, coordinating timely evaluations with therapists, and handling insurance verification and data entry.

The position emphasizes organizing and coordinating patient transfers, accurate documentation in various systems, and

Qualifications

• Answers phones and collects demographic information.
• Processes patient transfer documents.
• Ensures information is documented in information system programs.
• Assists with commitment and transfer paperwork as needed.

Responsabilités

• Answers phones and collects demographic data.
• Coordinates patient transfer documents and paperwork.
• Ensures information is recorded in multiple information systems.
• Assists with commitment and transfer processes as needed.

Connaissances

Phone skills

Data entry

Insurance verification

Referral coordination

Formation

High School Diploma/GED

Associate degree (preferred)

Outils

Information systems

Description du poste

Behavioral Health Connections (BHC) in Houston, TX is seeking a dynamic and talented Call Center Specialist PRN to join a compassionate team. The role involves administrative support to manage patient care by monitoring referrals and connecting them to relevant providers, coordinating timely evaluations with therapists, and handling insurance verification and data entry.

The position emphasizes organizing and coordinating patient transfers, accurate documentation in various systems, and