Clinical Admissions & Care Advisor

Acadia Healthcare; Wesley Chapel (FL); On-site; USD 50,000 - 70,000; Full time

Job summary

Acadia Healthcare in Florida seeks a clinical admissions professional to facilitate admissions, intake assessments, and utilization review to assure appropriate levels of care. You will coordinate admissions, collaborate with medical staff, and ensure benefits are active at the point of admission.

The role requires a Bachelor's in social services; a Master's or RN is preferred, with 1+ year of mental/behavioral health experience. CPR/de-escalation certification is also required where applicable.

Qualifications

• Bachelor’s degree in a social services field required (if state allows).
• Master's degree in a social services field or RN preferred.
• One or more years’ experience in mental/behavioral health working with individuals in a clinical or observational capacity preferred.

Responsibilities

• Respond to inquiries about the facility within facility policy timeframes.
• Ability to develop therapeutic relationships with patients and families.
• Perform benefit eligibility to ensure patient benefits are active at the time of admission. Communicate benefit eligibility to the business office and the patient or significant other.
• Collaborate with facility medical and psychiatric personnel to ensure appropriate recommendations regarding pending referrals.
• Coordinate admission and transfer from referral sources and between levels of care within the facility.
• Maintain knowledge of milieu management.
• Communicate projected admissions to designated internal representatives promptly.
• Ensure all clinical information from referral sources or patients is received prior to patient admission.
• Schedule and complete pre-admission assessments, consult with the admitting physician and communicate disposition recommendations to the patient or their family.
• Possess skill in preparing and maintaining appropriate medical record documentation that will result in authorization at the level of care being requested of the payor.
• Complete initial pre-authorization for treatment and admission prior to admission, when possible, and within payor timeframe guidelines.
• Admit the patient to the registration and accounting system. Complete all admission and consent forms with the patient.
• Demonstrate a positive, empathetic, and professional attitude toward customers always. Work to resolve complaints and prioritize patient safety.
• Coordinate care for patients who are not being admitted and ensure follow-up care and referrals.
• Demonstrate urgency for patient safety and provide excellent customer service.
• Responsible for conducting safety checks and supervision as noted in special precautions.

Education

Bachelor’s degree in a social services field

Master's degree in a social services field or RN

Job description

Acadia Healthcare in Florida seeks a clinical admissions professional to facilitate admissions, intake assessments, and utilization review to assure appropriate levels of care. You will coordinate admissions, collaborate with medical staff, and ensure benefits are active at the point of admission.

The role requires a Bachelor's in social services; a Master's or RN is preferred, with 1+ year of mental/behavioral health experience. CPR/de-escalation certification is also required where applicable.