Behavioral Health Admissions & Front Desk Coordinator

LifeView Group; Florida; On-site; USD 24,000 - 26,000; Full time

Job summary

LifeView Group operates Lakeview Center in Northwest Florida, delivering behavioral health services to adults and children. The Admission Coordinator role supports front desk activities, schedules and reminds patients, processes authorizations, and verifies insurance to ensure smooth clinic operations.

The position requires a high school diploma or GED (or equivalent), with 3 years of medical field experience, strong organization, and proficient computer skills.

Qualifications

• High school diploma or GED or equivalent combination with medical field experience.
• Working knowledge of front office processes and medical practice operations is preferred.
• Understanding insurance authorizations and practice requirements is a plus.
• Strong organizational, communication, and decision-making skills.
• Proficient internet/computer skills and Microsoft Office proficiency.

Responsibilities

• Manage front office responsibilities: appointment check-in and check-out, scheduling and rescheduling, and reminder calls.
• Handle authorizations, collect co-pays, and verify insurance.
• Provide high-quality customer service to patients and providers and maintain documentation.
• Maintain compliance with agency policies, procedures, and state/federal regulations.

Skills

Customer service

Communication

Attention to detail

Independent worker

Microsoft Office

Education

High school diploma or GED

3 years of medical field experience

Tools

Microsoft Office 2010

Job description

LifeView Group operates Lakeview Center in Northwest Florida, delivering behavioral health services to adults and children. The Admission Coordinator role supports front desk activities, schedules and reminds patients, processes authorizations, and verifies insurance to ensure smooth clinic operations.

The position requires a high school diploma or GED (or equivalent), with 3 years of medical field experience, strong organization, and proficient computer skills.