Patient Admissions & Front Desk Coordinator

Lakeview Center Inc.; DeFuniak Springs (FL); On-site; USD 24,000 - 26,000; Full time

Job summary

Lakeview Center Inc. is seeking an Admission Coordinator to support the front office for our behavioral health services in Northwest Florida. The role focuses on check-in/check-out, scheduling, reminders, and patient communications in a busy clinical setting.

You will verify insurance, handle co-pays, authorizations, and maintain accurate documentation while adhering to policies and state/federal regulations. Strong organizational skills and independent work are essential.

Qualifications

• High school diploma or GED or equivalent medical field experience required.
• Experience with front desk operations and medical office workflows preferred.
• Knowledge of insurance authorizations and practice requirements is a plus.
• Ability to work independently with good judgment and decision-making.
• Proficient with internet/computer tasks and Microsoft Office.
• Strong organizational skills and ability to prioritize responsibilities.
• Excellent verbal and written communication and ability to work with diverse customers.

Responsibilities

• Manage front office tasks: check-in/check-out, scheduling and rescheduling.
• Make reminder calls, handle authorizations and collect co-pays.
• Verify insurance and maintain accurate patient information.
• Provide quality customer service and support for clinical staff.
• Adhere to agency policies, procedures, and regulatory requirements.

Skills

Front office experience

Microsoft Office

Communication skills

Organization skills

Independent work

Insurance processing knowledge

Background screening compliance

Education

High school diploma or GED

Job description

Lakeview Center Inc. is seeking an Admission Coordinator to support the front office for our behavioral health services in Northwest Florida. The role focuses on check-in/check-out, scheduling, reminders, and patient communications in a busy clinical setting.

You will verify insurance, handle co-pays, authorizations, and maintain accurate documentation while adhering to policies and state/federal regulations. Strong organizational skills and independent work are essential.