Behavioral Health Admissions & Front Desk Coordinator

GCE; Milton (FL); On-site; USD 24,000 - 26,000; Full time

Job summary

Lakeview Center in Northwest Florida seeks an Admission Coordinator to manage front office tasks, scheduling and patient communications. You will verify insurance, handle authorizations and collect co-pays while supporting clinical staff and ensuring high-quality customer service.

Applicants should have a high school diploma or GED with medical front office experience, or an equivalent combination of education and experience. Strong organization and communication are essential.

Qualifications

• High school diploma or GED and 3 years of related medical field experience, OR a combination of education and related medical field experience.
• Must have working knowledge of business/medical front office practice.
• Understanding of insurance authorizations and practice requirements is a plus.
• Ability to work independently with good critical thinking and decision-making skills.
• Proficient internet/computer skills; use Microsoft Office 10 to complete tasks.
• Strong organizational skills and ability to prioritize responsibilities.
• Ability to maintain effective working relationships with internal and external customers.
• Excellent verbal and written communication, including letters, memos and emails.
• Work within agency policies and procedures; follow program guidelines.
• Detail-oriented with high accuracy and ability to resist distractions.
• Able to pass state and federal background screening as required.

Responsibilities

• Provide support for the clinical and physician practice by managing front office responsibilities of check-in/check-out, scheduling, reminders and co-pays.
• Verify insurance, authorizations and ensure quality customer service while supporting staff.
• Maintain front desk processes and ensure daily tasks are completed timely and accurately.
• Support the needs of professional staff and ensure compliance with policies and procedures.

Skills

Front desk operations

Insurance authorizations

Independent work

Organizational skills

Communication skills

Education

High school diploma or GED

Tools

Microsoft Office 2010

Job description

Lakeview Center in Northwest Florida seeks an Admission Coordinator to manage front office tasks, scheduling and patient communications. You will verify insurance, handle authorizations and collect co-pays while supporting clinical staff and ensuring high-quality customer service.

Applicants should have a high school diploma or GED with medical front office experience, or an equivalent combination of education and experience. Strong organization and communication are essential.