Behavioral Health Administrative Assistant — Compassionate Client Support

Corsica River Mental Health Services Inc; Centreville (MD); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Collaborative workplace

Comprehensive health benefits

403(b) retirement plan

Educational assistance and training

Paid vacation and holidays

Job summary

Corsica River Mental Health Services (CRMHS) seeks an administrative professional to welcome clients and support operations in our Maryland practice. You will be the friendly first contact, helping clients access care and navigate scheduling, insurance verification, and records with professionalism.

The role emphasizes multitasking, accuracy, and collaboration with clinical staff to ensure a positive client experience. We offer a supportive team environment and comprehensive benefits.

Qualifications

• Communicate professionally with clients, providers, and colleagues.
• Answer and manage incoming calls.
• Schedule appointments and assist provider calendars.
• Verify insurance benefits and maintain client information.
• Collaborate with administrative and clinical staff to resolve issues efficiently.
• Scan, organize, and maintain confidential client records.
• Manage multiple tasks and priorities while maintaining attention to detail.
• Provide outstanding customer service by understanding and responding to each client's needs.
• Demonstrate a positive attitude, flexibility, and willingness to learn and support team initiatives.

Responsibilities

• Communicate professionally with clients, providers, and colleagues.
• Answer and manage incoming calls.
• Schedule appointments and manage calendars.
• Verify insurance and maintain records.
• Support seamless client experiences with the team.

Skills

Communication

Phone etiquette

Scheduling

Insurance verification

Customer service

Multitasking

Attention to detail

Job description

Corsica River Mental Health Services (CRMHS) seeks an administrative professional to welcome clients and support operations in our Maryland practice. You will be the friendly first contact, helping clients access care and navigate scheduling, insurance verification, and records with professionalism.

The role emphasizes multitasking, accuracy, and collaboration with clinical staff to ensure a positive client experience. We offer a supportive team environment and comprehensive benefits.