Behavioral Health-Administrative Assistant

Corsica River Mental Health Services Inc; Centreville (MD); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Collaborative workplace

Comprehensive health benefits

403(b) retirement plan

Educational assistance and training

Paid vacation and holidays

Job summary

Corsica River Mental Health Services (CRMHS) seeks an administrative professional to welcome clients and support operations in our Maryland practice. You will be the friendly first contact, helping clients access care and navigate scheduling, insurance verification, and records with professionalism.

The role emphasizes multitasking, accuracy, and collaboration with clinical staff to ensure a positive client experience. We offer a supportive team environment and comprehensive benefits.

Qualifications

• Communicate professionally with clients, providers, and colleagues.
• Answer and manage incoming calls.
• Schedule appointments and assist provider calendars.
• Verify insurance benefits and maintain client information.
• Collaborate with administrative and clinical staff to resolve issues efficiently.
• Scan, organize, and maintain confidential client records.
• Manage multiple tasks and priorities while maintaining attention to detail.
• Provide outstanding customer service by understanding and responding to each client's needs.
• Demonstrate a positive attitude, flexibility, and willingness to learn and support team initiatives.

Responsibilities

• Communicate professionally with clients, providers, and colleagues.
• Answer and manage incoming calls.
• Schedule appointments and manage calendars.
• Verify insurance and maintain records.
• Support seamless client experiences with the team.

Skills

Communication

Phone etiquette

Scheduling

Insurance verification

Customer service

Multitasking

Attention to detail

Job description

Description

At Corsica River Mental Health Services (CRMHS), we believe that quality behavioral healthcare begins with compassion, connection, and accessibility. Our mission is to provide effective, client-centered mental health services that empower individuals throughout Maryland's Mid-Shore communities to overcome challenges and build on their strengths. We are dedicated to helping every client recognize their resilience and achieve meaningful, lasting growth.

Our team is guided by values that prioritize empathy, collaboration, innovation, and positive outcomes. We are looking for individuals who share our commitment to making a difference in the lives of others and who bring these values to their work every day.

As a member of our administrative team you play an essential role in creating a positive experience for our clients from their very first interaction with our practice. Serving as the welcoming face and voice of CRMHS, you will help build trust, foster meaningful relationships, and support clients as they access the care they need.

We are seeking a motivated, organized, and personable professional who enjoys working in a fast-paced office environment and has an interest in behavioral health. If you thrive on helping others, enjoy multitasking, and take pride in providing exceptional customer service, we would love to hear from you.

Requirements

Essential Duties & Responsibilities

• Communicate professionally and effectively with clients, providers, and colleagues through phone, email, and in-person interactions.
• Answer and manage incoming phone calls throughout the day.
• Schedule appointments and assist with provider calendars.
• Verify insurance benefits and maintain accurate client information.
• Collaborate closely with administrative and clinical staff to resolve issues efficiently and ensure a seamless client experience.
• Scan, organize, and maintain confidential client records.
• Manage multiple tasks and priorities while maintaining attention to detail.
• Provide outstanding customer service by understanding and responding to each client's unique needs.
• Demonstrate a positive attitude, flexibility, and a willingness to learn and support team initiatives.

Full-Time Benefits

A Supportive Team Environment

• Join a collaborative workplace where teamwork and mutual respect are valued.

Comprehensive Health Benefits

• CRMHS pays 100% of the employee health insurance premium.
• Affordable dental, vision, and supplemental insurance options are available.

Retirement Planning

• 403(b) retirement plan with employer contributions after two years of employment.

Professional Growth

• Educational assistance and ongoing training opportunities to support your career development.

Work-Life Balance

• Competitive paid vacation and holiday benefits.

Competitive Compensation

• Salary commensurate with experience and qualifications.