Behavioral Health Administrative Assistant

ND Health and Human Services; Bismarck (ND); On-site; USD 38,000 - 50,000; Full time

Job summary

ND Health and Human Services' Behavioral Health Division in Bismarck seeks an Administrative Assistant to support daily operations, maintain resource records, and assist in coordinating materials for internal and external partners.

You will prepare documents, update SOPs, and handle purchasing transactions with a purchasing card, while upholding confidentiality and delivering strong customer service.

Qualifications

• Bachelor's degree in office support, business, and office education is required.
• Alternate: High school diploma or GED plus four years of professional office experience.

Responsibilities

• Coordinate and maintain inventory records using in-office and online resource management systems.
• Prepare, coordinate and mail materials requested by internal and external partners in a timely manner.
• Prepare documents, update SOPs, and handle purchasing transactions with a purchasing card (P-card).
• Maintain confidentiality and provide excellent customer service while supporting the Behavioral Health Division.

Skills

Highly organized

Attentive listener

Customer service

Confidentiality

Education

Bachelor's degree in office support, business, and office education

High school diploma or GED with 4 years of experience

Job description

Behavioral Health is seeking an Administrative Assistant in Bismarck, North Dakota.

As an Administrative Assistant with the Behavioral Health Division, you will be part of a team working to make sure North Dakotans have access to behavioral health information, resources and support when they need it. Your work behind the scenes will help keep important resources organized, accurate and available while supporting North Dakota Health and Human Services' mission of creating the healthiest state in the nation.

A key part of your role will be supporting the Behavioral Health Resource and Media Center (BH RMC), which provides materials and resources that help educate and support people across North Dakota. You will coordinate and maintain inventory records using both in-office and online resource management systems. By keeping these records accurate and materials available, you will help ensure the right resources can get into the hands of the people and communities that need them.

You will prepare, coordinate and mail materials requested by internal and external partners, making sure requests are completed in a timely manner and the information being shared is current and accurate. You will also help keep the Behavioral Health Division running smoothly by preparing documents, updating Standard Operating Procedures (SOPs), and preparing, purchasing and reconciling transactions using a purchasing card (P-card).

To thrive in this position, you should be highly organized and comfortable balancing multiple priorities while staying focused on the details. Whether you are updating a record, preparing a resource request or completing a purchasing transaction, you will understand that accuracy matters because your work supports programs and services that can make a meaningful difference in the lives of North Dakotans.

You should be an attentive listener who can quickly understand what someone needs when they contact the office by phone, email or in person. You may not always have the answer right away, but you will know how to find the information, connect the person with the right resource or identify who can help. You should be comfortable communicating clearly and professionally with coworkers, community partners and members of the public.

You should be dependable, maintain confidentiality and take pride in providing excellent customer service. Most importantly, you should enjoy being part of a collaborative team and recognize the importance of the work happening behind the scenes. Your organization, accuracy and customer service will help Behavioral Health connect people and communities with valuable resources while working toward healthier and safer communities throughout North Dakota.

To be considered for this position, you must have a bachelor's degree in office support, business, and office education.

• Or High school diploma or equivalent (GED) and four (4) years of professional experience performing office support clerical or secretarial work

Location

This position is located in Bismarck, North Dakota at the state capitol.

About HHS

ND HHS strives to make North Dakota the healthiest state in the nation by reinforcing the foundations of well-being: physical, economic, and behavioral health. The keys to success are the 2,800 committed, team members who are guided by a simple but powerful belief: when we lead with light, we create systems and services rooted in hope, clarity, and possibility. Their work is supported with more than $6 billion in funding from nearly 400 different federal, state, and special sources.

To succeed in this role, you must lead with LIGHT - Leading with hope, instilling purpose and meaning, galvanizing gratitude, honoring health, and talking, walking and teaching civility, kindness and love for all.

About Team ND

"Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt

More than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity and courage. Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary.

Total Rewards:

The State of North Dakota is committed to providing team members with a strong and competitive rewards package that support you, your health and your family.

Application Procedures

Your resume must clearly show the months and years of employment for each position listed. This information is required to accurately calculate your qualifying experience and determine whether you meet