Behavioral Health Admin Specialist - Patient Care Support

Tule River Indian Health Center Inc; Visalia (CA); On-site; USD 28,000 - 34,000; Full time

Job summary

The position emphasizes confidentiality, data accuracy, and coordination with staff to ensure quality care. Must have a high school diploma and at least two years of related experience; valid California driver’s license preferred.

Qualifications

• High school diploma or equivalent required; two years of related experience preferred.
• Excellent customer service and communication skills required.
• Knowledge of HIPAA confidentiality and clinic privacy practices.
• Ability to work independently and multi-task in a clinic setting.
• Familiarity with healthcare data entry and basic computer literacy.

Responsibilities

• Provide administrative and clerical support for Behavioral Health, including correspondence and data input.
• Assist Behavioral Health staff with appointment scheduling and reminder calls.
• Register new patients and verify eligibility documentation for relevant programs.
• Assist in implementing a billing workflow for third-party eligibility and insurance pre-approvals.
• Greet visitors, respond to inquiries, and maintain a presentable office environment.
• Maintain inventory of Behavioral Health and office supplies.

Skills

Customer service

Communication

Independent work

Multitasking

Confidentiality

Attention to detail

Education

High school diploma or equivalent

2+ years related experience

Tools

EHR system

Windows OS

Office equipment

Job description

The position emphasizes confidentiality, data accuracy, and coordination with staff to ensure quality care. Must have a high school diploma and at least two years of related experience; valid California driver’s license preferred.