ADMIN COORDINATOR

Sonoma-County-Indian-Health-Project-Inc.; Santa Rosa (CA); On-site; USD 62,524,000 - 78,655,000; Full time

Job summary

Sonoma County Indian Health Project is seeking an Administrative Support/Front Desk teammate in Santa Rosa, CA. The role provides reception, scheduling, eligibility verification, and basic clinical support, with potential Medical Assistant duties based on training.

You will work closely with the Medical Office Manager and Nursing Manager in a tribal healthcare setting. Responsibilities include coordinating health services program tasks, documenting in EPIC, and ensuring compliance with policies.

Qualifications

• High school diploma or GED required.
• 1–3 years of related administrative/clerical or front desk experience.
• Ability to perform duties with accuracy and attention to detail.
• Current CPR certification and a valid CA driver's license.

Responsibilities

• Coordinate and manage administrative tasks for health services programs.
• Assist with patient scheduling, eligibility, insurance verification, and referrals.
• Support care coordination and outreach activities.
• Document patient information in EPIC and maintain records.
• Assist with medical assistant duties as trained when needed.
• Help ensure program compliance with policies and safety standards.

Skills

Attention to detail

Communication skills

Multitasking

Education

High school diploma or GED

CPR Certification

Valid California Driver’s License

Job description

Job Details

Job Location: Santa Rosa - Santa Rosa, CA 95401

Position Type: Full Time

Education Level: High School

Salary Range: $21.82 - $27.45 Hourly

Job Shift: Day

Job Category: Admin - Clerical

The Administrative Support/Front Desk position provides administrative, reception, and basic clinical support to ensure efficient daily operations within Sonoma County Indian Health Project, a Tribal healthcare setting. Working closely with the Medical Office Manager and Nursing Manager, this role supports patient scheduling, check-in, eligibility and insurance verification, referrals, care coordination, outreach activities, and electronic health record documentation in EPIC. The position may also perform Medical Assistant duties within the scope of training and certification, including preparing patients for visits, obtaining vital signs, supporting patient flow, assisting with clinical procedures, and documenting patient information. Additional responsibilities include supporting SDPI grant-funded programs, maintaining records, coordinating communications, and ensuring compliance with organizational policies, procedures, and safety standards. Duties may vary based on operational and program needs.

Key Responsibilities

• Coordinate and manage administrative tasks related to health services programs.
• Facilitate communication between healthcare providers, patients, and administrative staff.
• Maintain accurate records and documentation for health services operations.
• Assist in the planning and execution of health programs and initiatives.
• Monitor and report on program outcomes and performance metrics.
• Support the development and implementation of policies and procedures.
• Provide administrative support to healthcare professionals as needed.
• Ensure compliance with healthcare regulations and standards.
• Collaborate with other departments to enhance service delivery and patient care.

Qualifications

• High school diploma or General Education Diploma (GED) required.
• Minimum of one 1to three 3years of related administrativeclericalor front desk experience and or training.
• An equivalent combination of education and experience may be considered.
• Ability to perform all essential duties satisfactorilywith or without reasonable accommodation.
• Acute attention to detail, including accuracyspelling, and completeness of assigned tasks.
• Ability to coordinate and manage multiple tasks simultaneously and follow through to completion.
• Demonstrates sound judgment and the ability to make timelyappropriate decisions.
• Versatility, flexibilityand willingness to work with changing priorities in a fast paced environment.
• Ability to accurately complete detailed formsreports and documentation assigned.
• Ability to read and understand simple instructions, short correspondenceand memos.
• Ability to effectively communicate information in one on one and small group settings with clientspatientsvendorsand staff.
• Current Cardiopulmonary Resuscitation CPRCertification.
• Valid California Driver’s License with a driving record that meets insurability requirements.
• Maintains a professionalcourteous and positive demeanor while on duty.
• Communicates respectfully and refrains from harmful gossip or disruptive behavior.
• Works cooperatively and effectively with coworkers and supervisors.
• Demonstrates flexibility in accepting and carrying out assignments.
• Complies with organizational and departmental dress code requirements, including fragrance free policies.
• Demonstrates cultural sensitivity and professionalism in a diverse multicultural environment.

Special Qualifications

All employees must be sensitive to the needs of the Native American community, demonstrate a deep understanding and respect for the diverse cultural heritage, traditions, and historical context of the Native American community.