Behavioral Health Admin Assistant - Onboarding & Operations

Banyan Treatment Center; Milford, Northern (DE, KY); Hybrid; USD 38,000 - 48,000; Full time

Job summary

Banyan Treatment Centers in Milford, DE is seeking an Administrative Assistant to join our team. You will support HR, leadership, employees, patients, and visitors while ensuring daily administrative functions run smoothly.

The role reports to the Executive Director and offers full-time hours from 8:30 AM to 5:00 PM, Monday through Friday, in a busy behavioral health setting focused on SUD and MH care.

Qualifications

• High school diploma or equivalent.
• Minimum of 2 years of administrative experience.
• Strong customer service and interpersonal skills.
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to maintain professionalism and confidentiality when handling sensitive information.

Responsibilities

• Assist Human Resources with onboarding tasks and training compliance.
• Provide administrative support to facility Directors and other departments as needed.
• Answer incoming calls and direct callers to the appropriate department or resource.
• Welcome visitors, maintain visitor logs, and provide visitor badges.
• Coordinate the scheduling and use of group rooms for employee events, meetings, and classes.
• Sort and distribute internal mail for employees and patients.
• Maintain and track patient financial accounts, including approved additions and expenditures.
• Coordinate approved patient purchases and maintain accurate records of payments and account balances.
• Manage petty cash, including balancing, replenishment, and verification of approved requests.
• Complete bank and Post Office runs for approved patient and facility needs.
• Secure, document, and maintain patient personal property and funds upon admission.
• Coordinate the return of patient property and funds during discharge and maintain accurate records in applicable systems.
• Assist departments in obtaining required patient signatures and notarize documents when authorized.
• Provide facility tours to prospective patients and other approved visitors.
• Maintain accurate administrative records and support day-to-day facility operations.

Skills

Customer service

Interpersonal skills

Organizational skills

Communication skills

Education

High school diploma or equivalent

Tools

KIPU EMR

Microsoft Word

Excel

Outlook

Job description

Banyan Treatment Centers in Milford, DE is seeking an Administrative Assistant to join our team. You will support HR, leadership, employees, patients, and visitors while ensuring daily administrative functions run smoothly.

The role reports to the Executive Director and offers full-time hours from 8:30 AM to 5:00 PM, Monday through Friday, in a busy behavioral health setting focused on SUD and MH care.