Administrative Assistant

Banyan Treatment Center; Milford, Northern (DE, KY); On-site; USD 38,000 - 48,000; Full time

Job summary

Banyan Treatment Centers in Milford, DE is seeking an Administrative Assistant to join our team. You will support HR, leadership, employees, patients, and visitors while ensuring daily administrative functions run smoothly.

The role reports to the Executive Director and offers full-time hours from 8:30 AM to 5:00 PM, Monday through Friday, in a busy behavioral health setting focused on SUD and MH care.

Qualifications

• High school diploma or equivalent.
• Minimum of 2 years of administrative experience.
• Strong customer service and interpersonal skills.
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to maintain professionalism and confidentiality when handling sensitive information.

Responsibilities

• Assist Human Resources with onboarding tasks and training compliance.
• Provide administrative support to facility Directors and other departments as needed.
• Answer incoming calls and direct callers to the appropriate department or resource.
• Welcome visitors, maintain visitor logs, and provide visitor badges.
• Coordinate the scheduling and use of group rooms for employee events, meetings, and classes.
• Sort and distribute internal mail for employees and patients.
• Maintain and track patient financial accounts, including approved additions and expenditures.
• Coordinate approved patient purchases and maintain accurate records of payments and account balances.
• Manage petty cash, including balancing, replenishment, and verification of approved requests.
• Complete bank and Post Office runs for approved patient and facility needs.
• Secure, document, and maintain patient personal property and funds upon admission.
• Coordinate the return of patient property and funds during discharge and maintain accurate records in applicable systems.
• Assist departments in obtaining required patient signatures and notarize documents when authorized.
• Provide facility tours to prospective patients and other approved visitors.
• Maintain accurate administrative records and support day-to-day facility operations.

Skills

Customer service

Interpersonal skills

Organizational skills

Communication skills

Education

High school diploma or equivalent

Tools

KIPU EMR

Microsoft Word

Excel

Outlook

Job description

Description

Administrative Assistant | Behavioral Health (SUD & MH) | FT

Banyan Treatment Centers is seeking an organized, professional, and service-oriented Administrative Assistant to join our team in Milford, DE.

This role is ideal for someone who enjoys being at the center of a busy operation — supporting employees, patients, leadership, and visitors while helping ensure the day-to-day administrative functions of the facility run smoothly and efficiently.

• Reports to: Executive Director
• Schedule: Full-time | 8:30 AM–5:00 PM | Monday-Friday

About the Company

Banyan Treatment Centers is a leading national provider of intensive treatment for individuals facing substance use and mental health disorders. Backed by TPG’s Rise Fund , Banyan is rapidly expanding access to high-quality, compassionate care.

As an Administrative Assistant , you will:

• Play a key role in daily facility operations , providing administrative support to Human Resources, facility leadership, employees, and patients.
• Be a welcoming presence for visitors, patients, and team members while helping maintain a professional and organized environment.
• Support the employee experience by assisting Human Resources with new hire paperwork, onboarding needs, and training compliance.
• Develop valuable behavioral healthcare experience while working alongside clinical, medical, operations, and HR professionals.
• Build transferable administrative skills through exposure to scheduling, financial tracking, documentation, compliance, and facility operations.
• Grow within a national organization that values professional development and internal advancement.

Key Responsibilities:

• Assist Human Resources with new hire paperwork, onboarding tasks, and training compliance
• Provide administrative support to facility Directors and other departments as needed
• Answer incoming calls and direct callers to the appropriate department or resource
• Welcome and screen visitors, maintain visitor logs, and provide visitor badges
• Coordinate the scheduling and use of group rooms for employee events, meetings, and classes
• Sort and distribute internal mail for employees and patients
• Maintain and track patient financial accounts, including approved additions and expenditures
• Coordinate approved patient purchases and maintain accurate records of payments and account balances
• Manage petty cash, including balancing, replenishment, and verification of approved requests
• Complete bank and Post Office runs for approved patient and facility needs
• Secure, document, and maintain patient personal property and funds upon admission
• Coordinate the return of patient property and funds during discharge and maintain accurate records in applicable systems
• Assist departments in obtaining required patient signatures and notarize documents when authorized
• Provide facility tours to prospective patients and other approved visitors
• Maintain accurate administrative records and support day-to-day facility operations

Qualifications

Required:

• High school diploma or equivalent
• Minimum of 2 years of administrative experience
• Strong customer service and interpersonal skills
• Excellent written and verbal communication skills
• Strong organizational skills and attention to detail
• Ability to maintain professionalism and confidentiality when handling sensitive information

Preferred:

• Some college education
• Previous experience in a substance use disorder, mental health, or psychiatric treatment setting
• Experience with KIPU EMR
• Working knowledge of Microsoft Word, Excel, and Outlook
• Previous experience supporting Human Resources, healthcare administration, or facility operations

Apply Now!

If you're organized, dependable, and enjoy being the person who helps keep a team and facility running smoothly, we'd like to meet you. Apply to join the team at Banyan Treatment Centers in Milford, DE.

Banyan Treatment Centers is an equal opportunity employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.