Behavioral Health Access & Triage Specialist

Community Health Centers of the Rutland Region; Rutland (VT); On-site; USD 26,000 - 43,000; Full time

Benefits offered by this job

Work life balance

Generous PTO

Health, dental, vision insurance

HSA option

403(b) employer match

Job summary

Community Health Centers of the Rutland Region in Rutland, VT is hiring a Behavioral Health - Patient Access Center Referrals MA. The role handles triage calls, schedules urgent appointments, and processes medication refills within the patient access center’s EMR system.

We welcome Certified or non-certified MAs with at least one year of office experience. The position offers comprehensive benefits and a collaborative, team-oriented work environment at multiple Rutland area locations.

Qualifications

• Certified medical assistant (MA) or non-certified MA accepted.
• Medical Assistant training is a plus.
• One year of professional experience in an office setting preferred.

Responsibilities

• Answer calls with strong customer service.
• Schedule patients per algorithm.
• Serve as clinical resource for scheduling, triage, and refill questions.

Skills

Certified MA

Medical Assistant Training

Office experience

Job description

Community Health Centers of the Rutland Region in Rutland, VT is hiring a Behavioral Health - Patient Access Center Referrals MA. The role handles triage calls, schedules urgent appointments, and processes medication refills within the patient access center’s EMR system.

We welcome Certified or non-certified MAs with at least one year of office experience. The position offers comprehensive benefits and a collaborative, team-oriented work environment at multiple Rutland area locations.