Beertender

Heritage Hotels & Resorts, Inc.; Santa Fe (NM); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Hook It Up Fish & Chips in Santa Fe, NM, is seeking a guest-focused server to join a fast-paced team.

You will welcome guests, take and serve orders, process payments, and help maintain a clean dining area while ensuring compliance with safety and alcohol service standards. Prior beer or restaurant experience is a plus; reliable availability for evenings and weekends is needed.

Qualifications

• Must be friendly, approachable and comfortable interacting with guests.
• Ability to accurately handle guest orders, payments and POS transactions.
• Willingness to work in a fast-paced restaurant environment and adhere to safety standards.

Responsibilities

• Welcome guests and provide attentive service.
• Serve beer, and other beverages according to standards.
• Answer questions about beverages and make recommendations.
• Verify identification and follow alcohol service requirements.
• Enter orders accurately and process payments on the POS.
• Maintain cleanliness of the beverage service area.
• Restock beer service supplies as needed.
• Assist with dining room service and table resets.
• Coordinate with servers, kitchen staff and leadership to ensure smooth service.
• Follow food safety, sanitation and workplace safety standards.

Skills

Guest service

POS transactions

Food safety

Tools

POS system

Job description

About Hook It Up Fish & Chips

Hook It Up Fish & Chips brings a fresh take on a classic favorite to the heart of Santa Fe. Located just steps from the historic Santa Fe Plaza, Hook It Up serves up crispy fried fish, succulent shrimp, golden chicken and perfectly paired chips in a casual, energetic setting.

Our team works together to create a welcoming experience where quality, consistency and good hospitality come first. If you enjoy a fast-paced environment, being part of a hardworking team and helping create something exciting, we’d love to have you join us.

Why You’ll Love Working With Us

At Hook It Up, our Servers are at the center of the guest experience. This is a hands‑on role where you’ll welcome guests, take and serve orders and help keep the dining area clean and ready for the next guest.

You’ll be part of a close‑knit team in a casual, fast‑paced environment where everyone works together to keep service moving and make sure guests leave happy.

What You’ll Do

• Welcome guests and provide friendly, attentive service
• Serve draft, canned and bottled beer according to established service standards
• Answer questions about available beer selections and make recommendations to guests
• Verify identification and follow all responsible alcohol service requirements
• Accurately enter orders and process guest payments through the point‑of‑sale system
• Maintain cleanliness and organization of the beer and beverage service area
• Keep beer service supplies stocked and ready throughout the shift
• Monitor product levels and communicate restocking needs to leadership
• Maintain clean glassware and follow proper sanitation procedures
• Occasionally clear used baskets, trays, dishes and other service items from guest tables as needed
• Wipe, sanitize and reset tables when assisting with dining room service
• Communicate and work closely with Servers, kitchen staff and leadership to support smooth service
• Follow all food safety, sanitation and workplace safety standards
• Perform additional duties and responsibilities as assigned by your direct supervisor, Executive Chef/Owner

Requirements

• Must be at least 21 years of age
• Current New Mexico Alcohol Server Permit or ability to obtain
• New Mexico Food Handler Certification or ability to obtain
• Friendly, approachable and comfortable interacting with guests
• Ability to accurately handle guest orders, payments and point‑of‑sale transactions
• Comfortable working in a fast‑paced restaurant environment
• Ability to stand and move throughout the restaurant for extended periods
• Availability to work evenings, weekends and holidays as needed
• Previous beer, bar or restaurant experience preferred, but not required