Beer, Wine & Spirits Specialist

Kroger Co.; Denver (CO); On-site; USD 27,000 - 35,000; Full time

Job summary

Kroger Co. is seeking a customer-focused team member to join the department and help customers select beer, wine and spirits. You will assist with displays, promotions and product knowledge to ensure a welcoming shopping experience.

The role emphasizes safe handling of products, accurate labeling and inventory, and a proactive approach to customer questions and store promotions. Prior beverage experience is desirable.

Qualifications

• Must be 21 years of age.
• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math.

Responsibilities

• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome and appreciated by answering questions about products and departments.
• Gain knowledge of products and respond to questions with product suggestions.
• Assist with execution of adult beverage display plans and in-store promotions in consultation with store management.
• Familiarize with adult beverage product names, pronunciation, origin and industry terms.
• Inform customers of Beer/Wine/Spirits specials.
• Recommend beer/wine/spirits items to meet customer needs.
• Prepare, package, label and inventory department merchandise.
• Check product quality and review sell-by dates.
• Label, stock and inventory department merchandise.
• Report ordering/shipment discrepancies to the department manager.
• Display a positive attitude.
• Stay current with ads and promotions.
• Ensure proper temperatures in cases and coolers and maintain temperature logs.
• Reinforce safety procedures and identify unsafe conditions.
• Inspect equipment and notify management of needed repairs.
• Report safety risks or incidents including robbery/theft/fraud.
• Perform essential functions with or without accommodation.

Skills

Age 21+

Stress management

Communication skills

Basic math

Job description

Kroger Co. is seeking a customer-focused team member to join the department and help customers select beer, wine and spirits. You will assist with displays, promotions and product knowledge to ensure a welcoming shopping experience.

The role emphasizes safe handling of products, accurate labeling and inventory, and a proactive approach to customer questions and store promotions. Prior beverage experience is desirable.