Beauty Store Team Leader

Sephora USA, Inc; Mission Viejo (CA); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Healthcare benefits

Job summary

Sephora USA, Inc. is seeking a Sales and Service Leader at the Mission Viejo store to inspire a high-performing team and elevate client experiences. You will lead by example, coach for growth, and drive store results through expert product knowledge and personalized recommendations.

You’ll foster an inclusive environment, promote brand initiatives, and ensure reliable daily operations while meeting peak retail scheduling needs.

Qualifications

• Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
• Proven ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.
• Excellent communication and interpersonal skills.
• Comfortable in a fast paced and dynamic environment.
• Quick learner with ability to absorb and share product knowledge and training.

Responsibilities

• Lead and inspire: Coach and empower team members to deliver exceptional client service and achieve sales goals
• Drive performance: Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations
• Coach for growth: Provide ongoing feedback and development to elevate team performance
• Train and develop: Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
• Execute daily operations: Assist with inventory, visual merchandising, and maintaining store standards
• Foster inclusivity and teamwork: Help promote a culture of openness where everyone feels empowered
• Uphold Sephora standards: Follow company policies and help create a safe and enjoyable shopping experience

Skills

Leadership

Coaching

Sales

Client service

Communication

Interpersonal skills

Adaptability

Learning agility

Job description

Sephora USA, Inc. is seeking a Sales and Service Leader at the Mission Viejo store to inspire a high-performing team and elevate client experiences. You will lead by example, coach for growth, and drive store results through expert product knowledge and personalized recommendations.

You’ll foster an inclusive environment, promote brand initiatives, and ensure reliable daily operations while meeting peak retail scheduling needs.