Beauty Store Team Lead: Elevate Client Experience

Sephora; Irvine (CA); On-site; USD 36,000 - 40,000; Full time

Benefits offered by this job

Healthcare benefits

Job summary

Sephora in Irvine, CA is seeking a Sales and Service Leader to guide a team, elevate client experiences, and exceed store goals. You will lead by example, coach colleagues, and foster an inclusive, high-performing environment.

The role demands strong product knowledge, active client engagement, and the ability to train staff on loyalty programs and brand initiatives while ensuring inventory and store standards are met.

Qualifications

• Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
• Proven ability to coach and inspire teams to achieve goals.
• Excellent communication and interpersonal skills.

Responsibilities

• Lead and inspire Coach and empower team members to deliver exceptional client service and achieve sales goals.
• Drive performance Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations.
• Coach for growth Contribute to the ongoing success of your team by providing ongoing feedback and development to elevate team performance.
• Train and developSupport onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
• Execute daily operations Assist with inventory, visual merchandising, and maintaining store standards.
• Foster inclusivity and teamworkHelp promote a culture of openness where everyone feels empowered.
• Uphold Sephora standards Follow company policies and help create a safe and enjoyable shopping experience.

Skills

Leadership

Retail experience

Sales skills

Communication

Job description

Sephora in Irvine, CA is seeking a Sales and Service Leader to guide a team, elevate client experiences, and exceed store goals. You will lead by example, coach colleagues, and foster an inclusive, high-performing environment.

The role demands strong product knowledge, active client engagement, and the ability to train staff on loyalty programs and brand initiatives while ensuring inventory and store standards are met.