Beauty Store Team Lead

LVMH; New York (NY); On-site; USD 39,000 - 44,000; Full time

Job summary

Sephora in Brooklyn, NY is seeking a Sales and Service Leader to guide a high-performing team in delivering exceptional client experiences and achieving sales goals. You will lead by example, coach colleagues, and nurture a customer-focused culture aligned with the Sephora brand.

In this full-time, on-site role you’ll manage daily operations, provide training, develop staff, and ensure store standards. You’ll engage clients with product knowledge, drive loyalty, and promote inclusivity while

Qualifications

• Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
• Proven ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.
• Excellent communication and interpersonal skills.
• Comfortable in a fast paced and dynamic environment.
• Quick learner with ability to absorb and share product knowledge and training.
• Physically able to lift and carry up to 50 pounds.

Responsibilities

• Lead and inspire: Coach and empower team members to deliver exceptional client service and achieve sales goals.
• Drive performance: Engage clients with product knowledge and personalized recommendations to support sales targets.
• Coach for growth: Provide ongoing feedback and development to elevate team performance.
• Train and develop: Support onboarding and continuous learning in service excellence and brand initiatives.
• Execute daily operations: Assist with inventory, merchandising, and store standards.
• Foster inclusivity and teamwork: Promote a culture of openness where everyone thrives.
• Uphold Sephora standards: Enforce policies and ensure a safe, enjoyable shopping experience.

Skills

Leadership

Coaching

Sales skills

Communication

Team collaboration

Customer service

Adaptability

Training

Physical stamina

Job description

Sephora in Brooklyn, NY is seeking a Sales and Service Leader to guide a high-performing team in delivering exceptional client experiences and achieving sales goals. You will lead by example, coach colleagues, and nurture a customer-focused culture aligned with the Sephora brand.

In this full-time, on-site role you’ll manage daily operations, provide training, develop staff, and ensure store standards. You’ll engage clients with product knowledge, drive loyalty, and promote inclusivity while