Beauty Store Team Lead - Client Experience & Coaching

Sephora; East Rutherford (NJ); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Healthcare benefits

Inclusive culture

Job summary

Sephora in East Rutherford, NJ is seeking a Sales and Service Leader to guide a high-performing team and elevate client experiences. You will lead by example, coaching associates to deliver personalized beauty consultations and achieve daily sales goals.

In this role, you will manage daily operations, support onboarding and ongoing training, and foster an inclusive environment where everyone can thrive. Strong communication and product knowledge are essential for success in a fast-paced retail

Qualifications

• Minimum 2 years of leadership experience in retail, hospitality, or service.
• Proven ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.
• Excellent communication and interpersonal skills.
• Ability to learn quickly and absorb product knowledge.

Responsibilities

• Lead and inspire coach and empower team members to deliver exceptional client service and achieve sales goals.
• Drive performance and contribute to store success through client engagement, product knowledge, and personalized recommendations.
• Coach for growth and provide ongoing feedback and development to elevate team performance.
• Train and develop, onboard and ensure service excellence, loyalty programs, product expertise, and brand initiatives.
• Execute daily operations, assist with inventory, visual merchandising, and store standards.
• Foster inclusivity and teamwork; uphold Sephora policies and a safe shopping environment.

Skills

Leadership

Coaching

Sales skills

Client service

Job description

Sephora in East Rutherford, NJ is seeking a Sales and Service Leader to guide a high-performing team and elevate client experiences. You will lead by example, coaching associates to deliver personalized beauty consultations and achieve daily sales goals.

In this role, you will manage daily operations, support onboarding and ongoing training, and foster an inclusive environment where everyone can thrive. Strong communication and product knowledge are essential for success in a fast-paced retail