Beauty Store Leader & Client-First Coach

sephora.com; Winston-Salem (NC); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Healthcare benefits

Inclusive work environment

Job summary

Sephora Winston-Salem is seeking a Sales and Service Leader to motivate a retail team and elevate the client experience. You will coach staff, drive sales, share product knowledge, and ensure outstanding service in a fast-paced store environment.

The role emphasizes inclusivity, teamwork, and adherence to Sephora standards while supporting daily operations, inventory, and visual presentation. A dynamic leader with a client-first approach will thrive here.

Qualifications

• Minimum 2 years of leadership experience in retail, hospitality, or service.
• Proven ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.
• Excellent communication and interpersonal abilities.

Responsibilities

• Lead and inspire coach and empower team to deliver exceptional client service and achieve sales goals.
• Drive performance and contribute to store success through engagement, product knowledge, and personalized recommendations.
• Coach for growth by providing ongoing feedback and development to elevate team performance.
• Train and develop; support onboarding and continuous learning in service, loyalty, product knowledge, and brand initiatives.
• Execute daily operations; assist with inventory, visual merchandising, and store standards.
• Foster inclusivity and teamwork and promote a culture where everyone feels empowered.
• Uphold Sephora standards and follow company policies to ensure a safe, enjoyable shopping experience.

Skills

Leadership experience

Coaching

Sales

Client service

Communication

Interpersonal skills

Physical stamina

Job description

Sephora Winston-Salem is seeking a Sales and Service Leader to motivate a retail team and elevate the client experience. You will coach staff, drive sales, share product knowledge, and ensure outstanding service in a fast-paced store environment.

The role emphasizes inclusivity, teamwork, and adherence to Sephora standards while supporting daily operations, inventory, and visual presentation. A dynamic leader with a client-first approach will thrive here.