Beauty Store Lead - Coach, Sales & Service

Sephora; Seattle (WA); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Healthcare benefits

Wellbeing benefits

Job summary

Sephora in Seattle is seeking a Sales and Service Leader to guide a high-performing team, deliver exceptional client service, and achieve sales goals. You will coach staff, share product knowledge, and lead daily store operations in a fast-paced retail environment.

The role emphasizes coaching, team development, and maintaining Sephora standards while providing an inclusive, client-first shopping experience.

Qualifications

• Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
• Proven ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.
• Excellent communication and interpersonal skills.
• Comfortable in a fast paced and dynamic environment.

Responsibilities

• Lead and inspire Coach and empower team members to deliver exceptional client service and achieve sales goals
• Drive performance Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations
• Coach for growth Contribute to the ongoing success of your team by providing ongoing feedback and development to elevate team performance
• Train and develop Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
• Execute daily operations Assist with inventory, visual merchandising, and maintaining store standards
• Foster inclusivity and teamwork Help promote a culture of openness where everyone feels empowered
• Uphold Sephora standards Follow company policies and help create a safe and enjoyable shopping experience

Skills

Leadership experience

Coaching

Sales

Client service

Communication

Team motivation

Retail operations

Job description

Sephora in Seattle is seeking a Sales and Service Leader to guide a high-performing team, deliver exceptional client service, and achieve sales goals. You will coach staff, share product knowledge, and lead daily store operations in a fast-paced retail environment.

The role emphasizes coaching, team development, and maintaining Sephora standards while providing an inclusive, client-first shopping experience.