Beauty Store Leader: Elevate Service & Sales

Sephora; San Jose (CA); On-site; USD 80,231,000 - 92,046,000; Full time

Benefits offered by this job

Healthcare benefits

Job summary

Sephora in San Jose, CA is seeking a Sales and Service Leader to guide a team, elevate client experiences, and consistently exceed sales goals. This hourly, full-time role emphasizes coaching, product knowledge, and brand initiatives in a fast-paced beauty retail setting.

You will lead by example, manage daily store operations, and foster an inclusive culture where team members thrive and customers receive exceptional service.

Qualifications

• Minimum 2 years of leadership in retail, hospitality, or service.
• Proven ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.
• Excellent communication and interpersonal skills.
• Comfortable in a fast-paced and dynamic environment.
• Quick learner with ability to absorb and share product knowledge and training.
• Physically able to lift and carry up to 50 pounds.

Responsibilities

• Lead and inspire team to deliver exceptional client service and hit sales goals.
• Drive store performance through client engagement, product knowledge, and recommendations.
• Coach for growth by providing feedback and developing team performance.
• Train and onboard staff in service excellence, loyalty programs, product knowledge, and branding.
• Manage daily operations including inventory, visual merchandising, and store standards.
• Foster inclusion and teamwork to empower everyone.
• Uphold Sephora standards and ensure a safe, enjoyable shopping experience.

Skills

Leadership

Sales & client service

Communication

Team coaching

Training & development

Job description

Sephora in San Jose, CA is seeking a Sales and Service Leader to guide a team, elevate client experiences, and consistently exceed sales goals. This hourly, full-time role emphasizes coaching, product knowledge, and brand initiatives in a fast-paced beauty retail setting.

You will lead by example, manage daily store operations, and foster an inclusive culture where team members thrive and customers receive exceptional service.